Overview
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk‑taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a “best of both worlds” kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Responsibilities
- Re‑engage former merchants with cold calls to close, retain, and grow deals.
- Optimize campaigns to drive revenue and keep businesses thriving.
- Build strong relationships by understanding each merchant’s unique business.
- Problem‑solve questions and ensure campaigns run smoothly.
- Hit and exceed sales targets while making merchants smile.
Qualifications
- Native/Bilingual English speaker (spoken and written).
- Success in a sales environment (cold‑calling and upselling? Bonus points!).
- Experience supporting merchants or customers.
- Problem‑solving, analytical, and customer service skills.
- Attention to detail and the ability to multitask like a pro.
- Strong negotiation and relationship‑building skills with patience and integrity.
- Adaptability—you think fast and tackle challenges head‑on.
- Excellent communication skills (written and oral).
- Experience with Salesforce or other CRMs (a plus).
Benefits
- Hands‑on training to level up your sales game.
- Fun, collaborative culture that celebrates your wins.
- Real impact —helping local businesses thrive!
- Versátil working : Work from our Valencia office, with remote flexibility.
- A fun office environment : Our centrally located Valencia office boasts an open‑plan layout, great coffee, a PlayStation, and regular team events (including after‑work gatherings and wellness activities).
- Internet allowance : We’ll cover some of your expenses for home working.
- Edenred Card to spend on your lunches.
- Private Health Insurance.
- Monthly discounts on Groupon : Get exclusive offers through the Groupon app.
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