Overview
We are looking for a Change Manager to support the rollout of internal solutions with a focus on finance systems and user-impacting tools. This role will lead change management initiatives to ensure smooth adoption across the organization by aligning people, processes, and technology. The idóneo candidate will bring a strong background in organizational change, stakeholder engagement, and training delivery, especially within international and complex environments. You will play a key role in communication planning, training coordination, and driving user readiness for new systems and ways of working.
Experience
- Proven experience in leading change management initiatives, ideally in international and complex environments.
- Hands-on experience managing change in the rollout of finance-related systems or internal tools with direct user impact.
- Track record of developing and implementing communication, training, and stakeholder engagement strategies.
- Experience conducting impact assessments and aligning change initiatives with business objectives.
- Strong background in project environments, with the ability to work cross-functionally and integrate change plans into project timelines.
- Experience facilitating workshops, onboarding sessions, and ad hoc meetings with business and technical teams.
- Familiarity with P2P tools (e.G., Coupa) or similar enterprise solutions is a plus.
- Experience reporting to senior leadership or steering committees, with the ability to communicate outcomes and risks effectively.
- Working knowledge of change management frameworks (e.G., Prosci, ADKAR, Kotter) and the ability to apply them practically.
Job Responsibilities
- Review, update, and tailor existing change management plans to ensure alignment with organizational goals.
- Define onboarding and deployment strategies to drive user readiness and support adoption of new tools or processes.
- Integrate change management activities into project plans, collaborating closely with project teams and stakeholders.
- Conduct change impact assessments to understand implications on processes, roles, and stakeholder groups.
- Apply structured change methodologies to lead efforts across the full change lifecycle.
- Develop and implement communication strategies that promote awareness, engagement, and alignment across the organization.
- Lead communications for internal tool rollouts, including regular updates, targeted messaging, and stakeholder coordination.
- Plan and facilitate workshops to gather input, build alignment, and ensure business needs are reflected in solution design.
- Organize ad hoc meetings to address specific issues or emerging topics throughout the change process.
- Provide input into training strategies and coordinate training activities to ensure users are equipped for the change.
- Track progress and adapt change plans as needed, identifying and escalating risks to program or project leadership.
- Prepare and deliver status updates and impact reports to senior stakeholders and steering committees.
- Act as a change advocate, helping to manage resistance, foster engagement, and promote the value of transformation initiatives.
- PAC.
- Sponsored Visa.
- Relocation to Barcelona, Spain.
- Exposure to international projects and cross-functional collaboration in a dynamic and diverse work environment.
- Supportive team culture.
Desired Skills
- Experience with Coupa or other P2P platforms
- Familiarity with finance transformation projects
- Knowledge of ERP systems (e.G., SAP, Oracle)
- Experience in multicultural and multilingual environments
- Certification in change management (e.G., APMG)
- Understanding of internal controls and compliance processes
- Background in consulting or advisory roles
- Exposure to Agile or hybrid project methodologies
- Strong data analysis and reporting capabilities
- Familiarity with stakeholder mapping tools
- Experience supporting global rollouts
- Ability to create engaging training materials
- Proficiency in additional European languages
- Coaching or mentoring capabilities
Company Summary
We are seeking Senior Incident Managers to join the Quality of Service (QoS) Major Incident Management Team in Barcelona. This is a highly operational and demanding role, requiring strong executive communication skills, transversal IT knowledge, and resilience under pressure.The Incident Manager acts as the primary escalation point during major IT incidents, coordinating teams across infrastructure, applications, and business, while maintaining clear communication with C-Suite executives.
Company Benefits
- Hybrid work model (Barcelona City Center).
- On-call allowance.
- International environment with executive-level exposure.
- Training programs and career development opportunities.
- Friendly and relaxed work environment with supportive colleagues.
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