Icelandic Speaking Customer Service Representative for Booking (Hybrid)
Join Lingo‑nova as an Icelandic Speaking Customer Service Representative for Booking (Hybrid). The role focuses on providing support to international travelers and accommodation partners, handling inquiries via email and phone, and ensuring high customer satisfaction.
Base Pay Range
Customer Support Advisor for Booking – Icelandic + English (Hybrid/Barcelona)
Responsibilities
* Support international travelers and accommodation partners.
* Handle inquiries via email and phone.
* Provide clear information on payments, services, and technical issues.
* Follow processes and ensure high customer satisfaction.
Requirements
* Icelandic C2 and advanced English.
* Strong communication and interpersonal skills.
* Comfortable with Office 365 and CRM tools.
* Positive, solution‑driven, goal‑oriented mindset.
* Ability to adapt to changing priorities.
* Customer service experience is a plus.
Salary Range
From 21,000 to 23,000 gross/year.
Seniority Level
Not Applicable.
Employment Type
Full‑time.
Job Function
Other (Language Schools).
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