About PU Prime
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PU Prime is a premier integral trading broker offering a wide range of financial products, including forex, commodities, and indices, to both retail and institutional clients. We are dedicated to providing top-tier services, innovative technology, and seamless trading experiences to our clients worldwide.
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About the Role
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We are seeking a Relationship Manager to drive client engagement, retention, and trading activity. This role focuses on managing new and existing clients, reactivating dormant accounts, and maximizing long-term client value.
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Key Responsibilities
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Serve as the primary point of contact for existing clients
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Build and maintain strong client relationships to enhance loyalty and trading activity
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Analyze client behavior to identify opportunities for increased engagement, deposits, and trading volume
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Proactively re-engage inactive or dormant clients
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Keep clients informed of promotions, campaigns, and market updates
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Collaborate with Sales, Marketing, and internal teams on retention strategies
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Monitor client satisfaction and resolve issues in a timely manner
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Achieve KPIs related to retention, reactivation, and client activity
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Qualifications & Requirements
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~ Bachelor's degree in Business, Finance, Economics, or related field.
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~1–3 years of experience in Client Retention, Sales, or Account Management (Forex/industry preferred).
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~ Strong knowledge of financial markets and trading platforms (MetaTrader 4 / MetaTrader 5 preferred).
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~ Excellent communication and interpersonal skills; multilingual abilities (English, Chinese, German, etc.) are a plus.
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~ Ability to analyze client activity and develop effective engagement strategies.
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~ Results-driven, with proven ability to meet or exceed KPIs.
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~ Strong problem-solving and conflict resolution skills. xohynlm