Hello! We are Volotea, the airline of small and mid-sized cities in Europe.
As the face and voice of our company, you'll make sure every visitor, client, and team member feels welcomed and supported from the moment they walk through the door or pick up the phone. Your role is key to keeping our office running smoothly and creating a great first impression.
Take off with us! Your journey starts here.
Overview
How will it be to work with us?
* Welcome and assist visitors & clients — greet everyone with a smile, manage check-ins, and keep visitor logs up to date.
* Answer and direct incoming calls — be the first point of contact, whether in person, by phone, or email. Provide helpful, accurate information with a friendly tone.
* Manage mail and courier services — handle incoming/outgoing mail (national and international), sort and distribute it, and track courier costs for efficiency.
* Keep our space running — report maintenance issues, follow up on repairs, and support our Facilities/Office Manager with daily operations.
* Support office organization — order supplies, track inventory, and log expenses for internal control.
* Be a go-to support — assist the Office Manager with various admin tasks that keep the office environment professional, productive, and people-focused.
Why join us?
* Travel the world for less — Enjoy exclusive deals with 180+ airlines—fly with your family for up to 4-5 times less than standard fares, just covering airport taxes. Weekend getaways or global adventures? You decide!
* A prime location in Barcelona – And no, we’re not located at the airport! — Our HQ is in a top area, surrounded by great restaurants, shops, and services.
* We work hard, but we have fun too! — We love bringing people together with events like Carnival parties, trips to Port Aventura, ski getaways, running clubs, paddle & ping-pong tournaments.
* Make an impact — Bring your ideas to life. At Volotea, your ideas matter. We give you the space and support to create, innovate, and shape the company’s future.
* A benefits plan that works for you — Customize your benefits! Allocate part of your salary to dining, transport, or health insurance, tax-free—meaning more savings for the things you love.
* Your well-being comes first — Enjoy discounted gym memberships, free fresh fruit, and coffee to keep you energized.
* A global teamwork — In a diverse, multicultural environment where teamwork and innovation drive success.
* Grow your career with us — Access training in soft skills, office tools, and languages to boost your career.
* Work-Life balance — Flexibility to thrive: flexible schedules, hybrid models with up to two days of remote work per week, flexible vacations, and your birthday off.
Ready to join us? What will make you succeed in this position:
* At least 2 years of customer service experience, ideally in a corporate or professional office setting.
* Comfortable with Microsoft Office, especially Excel — you don’t need to be an expert, but you know your way around spreadsheets.
* Sharp attention to detail — you notice the little things that make a big difference.
* Strong multitasking skills — you can juggle calls, emails, visitors, and admin tasks without breaking a sweat.
* Bilingual in English and Spanish — excellent communication in both languages is a must. French is a big plus! If you speak it, even better.
Learn more about working at Volotea HQ
VOLOTEA | Jobs and Careers
VOLOTEA | Vuelos baratos, ofertas y billetes de avión a ciudades de toda Europa.
Listen to our Top Management introduce our culture at Volotea.
Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates. Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.
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