About the role
We’re looking for a versatile, hands-on, and strategic professional to take ownership of day-to-day operations and contribute to the company’s long-term growth. This role sits at the heart of the business and involves a mix of operations, e-commerce management, product coordination, and light finance oversight.
The ideal candidate has experience working in startups or fast-paced environments, thrives in ambiguity, and knows how to get things done effectively with limited resources. If you're a doer who can also think strategically, this role is for you.
Key Responsibilities
Operations & Supply Chain
* Oversee the end-to-end supply chain: procurement, inventory, supplier coordination, and production planning.
* Manage fulfillment flows across multiple sales channels.
* Own demand forecasting and ensure timelines and stock levels are aligned.
E-commerce & Marketplaces
* Manage the company’s website (Shopify or similar): product uploads, content optimization, pricing, promotional planning, and coordination of campaigns.
* Handle day-to-day operations on marketplaces like Amazon Seller: listings, logistics, performance monitoring, and customer service.
* Analyze performance metrics and implement data-driven improvements.
Product Development & Growth Support
* Lead end-to-end product development from concept to launch: ingredients, claims, packaging, branding.
* Manage documentation and compliance for product claims and labeling.
* Coordinate with designers and agencies for product launches and brand visuals.
* Gather and analyze customer and market feedback to refine positioning and offering.
Strategic & Business Support
* Monitor key business KPIs and provide regular reporting to founders or leadership.
* Assist with budgeting, forecasting, margin analysis, and basic financial oversight.
* Suggest and implement improvements to internal processes and workflows.
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Requirements
* Previous experience in a cross-functional role (operations, marketing, e-commerce, product) within a startup or agile environment.
* Proven experience in product development within the nutrition/supplement space.
* Strong organizational skills and ability to drive execution.
* Strategic mindset with a hands-on approach.
* Familiarity with digital tools and platforms: Shopify, Amazon Seller Central, Excel/Google Sheets, analytics dashboards.
* Interest or experience in wellness, supplements, or consumer health is a strong plus.
* Fluent in Spanish and English (professional working proficiency).
What We Offer
* A key role in a purpose-driven, high-potential company with owned products.
* Real responsibility, decision-making power, and visible impact.
* Entrepreneurial, dynamic, and flexible environment.
* Growth opportunities as the company scales.