- Location & Work Model: Barcelona (Permanent) - Highlight of the Project: End to end value stream What is the project The project involves taking charge of a core value stream within the Digital Hub team. You will oversee the complete lifecycle - from product evolution and delivery roadmaps to live services, risk management, and required governance. You'll collaborate with regional and global technical and functional experts, offshore 3rd-party teams, and internal customers to ensure smooth, efficient operations. The role & its responsibilities Here is what you will be responsible for and what you will achieve:
- Roadmap and Delivery: You will execute delivery plans, roadmaps, and release schedules while facilitating Agile ceremonies (Scrum/Kanban) to ensure milestones are met on time and within budget.
- Live Services Operations: Oversee day-to-day operations to make sure service availability, reliability, and performance meet the expected standards.
- Resource and Financial Management: Track metrics, manage team resources, resolve dependencies early, and produce monthly governance reports.
- Stakeholder & Vendor Management: Bridge the gap between the business needs and offshore managed service vendors (SDM, Scrum Master, Technical Leads) to ensure KPIs and SLAs are met.
- Continuous Improvement: Identify areas for improvement, address performance gaps, and foster a culture of continuous learning within the team. What you should bring To make this role a success, here is the profile we are looking for: The Must-Haves - Experience: 6+ years of project management experience with a proven track record in delivering IT Application projects.
- Global Exposure: Experience working in a general team and managing distributed teams across varied time zones and geographical distances.
- Tools & Frameworks: Proficiency in JIRA, MS Project & Confluence along with Agile DevOps experience and familiarity with ITIL frameworks.
- Soft Skills: A proactive, solution-oriented approach with excellent communication skills to influence business decisions and motivate teams. The Nice-to-Haves - Operational Background: Experience managing live services/IT operations, including incident, problem, and change management.
- Technical Acumen: Understanding of Applications Technology to credibly challenge technical teams (ideally with experience in CRM, Digital, or Back Office).
- Certifications: Project management qualifications, Agile Certifications, or ITIL training. What's in it for you?
- The Challenge: You'll balance competing pressures from various stakeholders while managing virtual teams and ensuring the seamless delivery of products and live services.
- The Salary: To be discussed during the process.
- The Vibes: A proactive, collaborative environment that encourages continuous learning and interaction with various cultural backgrounds.
- Work Model: Hybrid system, 3 days in the office (Hospitalet)