Social network you want to login/join with:
Client service manager / Spanish - Madrid based, MadridClient:
Cross Border Talents
Location:
Madrid, Spain
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
25.04.2025
Expiry Date:
09.06.2025
Job Description:
Key Responsibilities:
* Activity Management:
* Consolidate and validate Key Performance Indicators (KPIs) for site activities.
* Contribute expertise to various projects and identify key personnel to involve.
* Develop and implement action plans to improve KPIs.
* Team Management:
* Develop team leaders and employees.
* Assess and approve recruitment needs within your scope, aligning with the company's "caring" values.
* Define and challenge collective and individual annual objectives for the team.
* Serve as the liaison to the Regional Manager, providing visibility into team activities.
Requirements:
* Successful experience in team management, demonstrating leadership and coordination skills.
* Quality: interpersonal skills/Stress management: knowing how to manage complex or conflictual situations.
* Organization and planning: Good management and distribution of tasks.
* Data analysis: Ability to monitor KPIs, ability to interpret performance indicators.
* Languages: good command of English and Spanish; mastery of other foreign languages is an asset.
Benefits:
* Meal allowance: 9 EUR/day worked.
* Transport allowance: 50 EUR/month (Gross amount).
* Annual performance bonus (paid in April each year) up to 170 EUR gross (variable amount).
* Quarterly bonus: up to 200 EUR gross per quarter (variable amount).
* Annual bonus (paid in December of each year), the rate is 5,000 EUR of the annual base salary (variable amount depending on the achievement of objectives).
* Insurance: Insurance membership from the 1st day of integration (payable by the employer).
#J-18808-Ljbffr