Agent & loss mitigation manager (palma)

🚨 We're Hiring: Agent & Loss Mitigation Manager
📍 Palma de Mallorca | 🏝️ Yes, it’s as dreamy as it sounds

At Travelgate, we're not just another tech company.
We’re the digital glue that holds the travel industry together—making connections, solving problems, and occasionally sipping cortados by the sea. If you’ve ever dreamed of resolving disputes while surrounded by sunshine, tapas, and cutting-edge APIs… well, here’s your chance.

🕵️‍♀️ What You’ll Actually Do (No Corporate Jargon, Promise):

- Hunt down the facts: Follow and evolve RCA procedures like a sleuth in a detective movie, but for data.

- Get in early: Perform initial dispute analysis before the drama escalates.

- Spot the danger: Assess the impact on bookings and avoid financial faceplants.

- Be the peacemaker: Mediate between conflicting parties—basically be Switzerland.

- Count the coins: Evaluate potential economic consequences before they sneak up on us.

- Charm and disarm: Negotiate and mitigate losses like a caffeinated Jedi.

- Do the math: Forecast financial outcomes and handle CR insurance claims like you actually paid attention in econ class.

🧠 Your Superpowers (a.k.a. Requirements):

- Experienced in dispute resolution—you’ve probably said “Let’s all calm down” more than once in your career.

- Fluent in English & Spanish—you could defuse a bomb in two languages.

- You actually know what the “Travel connectivity industry” is, and don’t need to Google it.

- Organized, methodical, and you spot mistakes from a mile away.

- API? B2B hotel distribution? Not just buzzwords to you.

- You’re a natural negotiator, a financial mind with a human touch.

- Leadership is your comfort zone, especially when guiding a rocky process to solid ground.

🎁 What You Get (Besides Our Eternal Gratitude):

- A permanent contract (because commitment is sexy).

- Real interaction: Work closely with customers and a great team that actually likes each other.

- We believe in good times: Team events, get-togethers, and borderline ridiculous corporate parties.

- Free English lessons—even if you're already fluent, it's fun to act superior.

- Healthy lunches for just 4.95€, because your stomach deserves stability too.

- We are fully committed to a hybrid working for all our team members. Flexibility and a healthy work life balance are super important to us!

Apply now and bring balance to the Travel Force.
We’re waiting. Probably not patiently.