Do you want to live the experience of a Multinational with the dynamism of a Startup ? If you are looking for an internship that will test your skills and boost your career, our Schneider Trainee Program is for you. Be part of an inclusive environment in which you can co-create solutions to key challenges in the industry learning from our experts. Take your creativity and innovation to another level while enjoying a paid internship with flexible hours and interactive workshops. Join our #SEGreatPeople Departament and Project description: Customer Satisfaction & Quality represent the voice of customer and drive the customer centricity within the entity. Secure & guarantee the customer needs for all the quality & customer satisfaction concerns: Optimizes the manufacturing processes and helps in developing a unified and strong supplier management. Integrates supply chain actors and leverages opportunities created by upstream and downstream linkages with a focus on creating value and improving customer satisfaction. Core process: Guarantee the application of Schneider quality policy & the respect of customer requirements in terms of technical quality & service level Manage the Quality Management System of the entity Manage Customer complaints: alert, support & escalate customer satisfaction issues (product / service) if they are not fulfilled Manage Manufacturing quality: It covers quality related activities inside industrial entities as well as flows between them: Manufacturing/assembling processes robustness (as result of implementation of Process Control Chart, FMEA, Poka Yoke…) Industrial problem management: Issue to Prevention management, using warm loop and 8D cold loop methodologies, with CS&Q related processes. Manage Supplier quality: Guarantee quality level for external / internal procurement using standardized basic supplier quality management processes, tools and requirements (Schneider Electric Supplier Quality Management -SSQM)