Principal Program Manager - Networking - USAbout NscaleNscale is the GPU cloud engineered for AI. We provide cost‑effective, high‑performance infrastructure for AI start‑ups and large enterprise customers. Nscale enables AI‑focused companies to achieve superior results by reducing the complexity of AI development.
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Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.About the RoleWe’re seeking a Principal Program Manager for Networking to lead the strategic vision, design, and delivery of Nscale’s networking infrastructure and services.
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This is a high‑impact, early‑stage role where you’ll own the end‑to‑end product strategy for both internal management platforms and customer‑facing cloud networking capabilities—spanning internet transit, WAN connectivity, data center networking, Ethernet, and InfiniBand technologies.You’ll work at the intersection of infrastructure, engineering, and customer needs, translating complex technical requirements into compelling product strategies that drive competitive advantage and customer success. This role reports to the VP of Product and partners closely with the Network Engineering team, Infrastructure leadership, and key customers to define roadmaps, prioritize initiatives, and ensure our networking platform scales reliably and cost‑effectively.What You’ll DoStrategic Vision & Roadmap- Define and evolve the long‑term product strategy for Nscale’s networking infrastructure, balancing customer needs, technical feasibility, and business impact.
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- Own the datacenter networking and structured cabling roadmap across our general locations.
- Identify market opportunities, competitive gaps, and emerging customer pain points in HPC, AI, and cloud networking.
- Partner with Engineering leadership to assess technical feasibility, prioritize initiatives, and manage trade‑offs between innovation and operational excellence.Customer Discovery & Advocacy- Conduct deep customer research and discovery to understand networking requirements, pain points, and use cases across AI builders, enterprises, and hyperscalers.
- Build strong relationships with key vendors, AI partners, and internal stakeholders;
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act as their voice in product decisions.
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- Translate reference designs and architectures into clear, actionable networking requirements and specifications.
- Validate product hypotheses through customer interviews, pilots, and feedback loops.Product Definition & Execution- Write clear, compelling product specifications and requirements that guide engineering teams.
- Define success metrics, KPIs, and OKRs for networking initiatives;
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track and communicate progress.
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- Lead cross‑functional initiatives involving Engineering, Infrastructure, Sales, and Customer Success to deliver networking features and improvements.
- Manage product launches, go‑to‑market strategies, and customer communication for major networking initiatives.Technical Depth & Collaboration- Develop deep technical understanding of Ethernet, InfiniBand, WAN, BGP, MPLS, SD‑WAN, and HPC networking topologies (Fat Tree, Rail, etc.).
- Partner closely with the Network Engineering team to understand architectural constraints, performance trade‑offs, and operational considerations.
- Participate in architecture reviews and technical discussions;
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challenge assumptions and drive pragmatic solutions.
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- Support sales and customer success teams with technical positioning and customer enablement.Data‑Driven Decision Making- Establish telemetry, monitoring, and analytics to measure networking performance, reliability, and customer satisfaction.
- Use data to inform prioritization, validate product decisions, and identify optimization opportunities.
- Conduct competitive analysis and market benchmarking to inform strategy.Thought Leadership & Communication- Communicate networking strategy, roadmap, and value proposition clearly to internal teams, customers, and the market.
- Contribute to external thought leadership through blogs, talks, and customer case studies.
- Build and maintain documentation that helps teams understand networking strategy and customer context.About You- 10+ years of product management experience, with substantial depth in infrastructure, networking, or cloud platform products.
- Proven track record shipping complex, high‑impact net