Engel & Völkers Marbella is seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Sales Director while overseeing the daily operations of 7 real estate shops.
This role combines executive support, team leadership, and operational management, acting as the Sales Director's right hand and ensuring efficiency, consistency, and performance across all locations.
Key Responsibilities
* Executive & Personal Support
* Act as the primary point of contact for the Sales Director
* Manage calendar, appointments, travel arrangements, and communications
* Prepare reports, presentations, and briefing documents
* Handle confidential information with discretion
Team Leadership
* Lead and manage the team of shop assistants across 7 locations
* Recruit, onboard, and train new assistants
* Set performance standards and monitor team productivity
* Provide ongoing coaching, support, and performance evaluations
Operations Management
* Oversee daily operations of all real estate shops
* Ensure consistent processes, branding, and service standards
* Identify inefficiencies and implement improvements
* Coordinate between shops to ensure alignment and collaboration
Data Control & Reporting
* Monitor and maintain accurate data across CRM systems and internal tools
* Track sales performance, leads, and conversion metrics
* Prepare regular performance reports for the Sales Director
* Ensure data integrity and compliance with company standards
Shop Efficiency & Performance
* Analyze operational and sales performance of each shop
* Implement strategies to improve efficiency and profitability
* Monitor KPIs and ensure targets are met
* Troubleshoot operational issues quickly and effectively
Budget Responsibility
* Oversee budgets for all 7 shops together with Sales Director
* Monitor expenses and optimize cost efficiency
* Assist in financial planning and forecasting
* Ensure adherence to budget guidelines
Communication & Coordination
* Act as liaison between Sales Director, agents, assistants, and other departments
* Ensure clear and consistent internal communication
* Support company-wide initiatives and projects
Requisitos mínimos
* A proactive and solution-oriented attitude
* Strong organizational skills
* A passion for social media and marketing (website and social media management)
* Leadership abilities
* Strong communication skills
* A global and long-term vision
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