**Description**:
Join our international team and take your career to the next level! We are currently looking for an **Experienced IT Engineer** who is passionate about technology and eager to grow in a dynamic, integral environment.
As part of our team, you will benefit from:
- A **stable position** within a well-established international organization
- An **attractive remuneration package**:
- Opportunities to work with the **latest technologies**:
- **Challenging and rewarding projects** that support your personal and professional development
- Access to **internal and external training programs** tailored to your growth
**Responsibilities**:
- Provide **IT support to users** both on-site and remotely for all technical issues
- Ensure **data confidentiality** and maintain **system security** standards
- **Test and evaluate** new hardware, software, services, and systems
- Administer **Windows-based environments**:
- **Monitor and maintain** computer systems, including servers and workstations
- Diagnose and resolve **hardware and software issues**:
- Replace and upgrade **computer components** as needed
- Administer **Azure and on-premises Active Directory**:
- Perform **network and systems monitoring**:
- Create and maintain **procedural documentation** and generate relevant reports
- Propose **system improvements and innovative solutions**:
- Support business operations, including **budget proposals, cost allocation, control, and reporting**
**Skills, Knowledge & Expertise**:
- **Minimum 3 years of experience** in a similar role, managing large international IT systems and providing user support
- **Strong expertise** in computer systems, including software, hardware, devices, and emerging technologies
- **In-depth knowledge** of Windows system technologies
- **Eagerness to learn**, with a commitment to mastering selected solutions and technologies
- **Proactive mindset**, with a focus on task ownership, proposing innovative solutions, and improving existing systems
- **Genuine curiosity** and enthusiasm for exploring new IT systems and infrastructure solutions
- **Familiarity with Cloud technologies** (considered an advantage)
- **Customer-oriented approach**, with a strong focus on internal client satisfaction
- **Fluent in English**, both written and spoken
- **Strong analytical skills**, with the ability to assess complex problems and deliver effective solutions
**About Forterro**:
Founded in 2012, **Forterro** has grown to become a category leader in industrial software - with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 2,500+ employees provide and support software for more than 13,000 industrial businesses. **Our products** are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.