An outstanding opportunity to join a rapidly growing world-class team to engineer groundbreaking Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the IAM team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely with the development partners.
As a Site Reliability Engineer, you will solve interesting technical challenges by defining, designing, deploying, and troubleshooting key Oracle Cloud services, platforms, and infrastructure, always thinking about reliability, scalability, resilience, security, and performance.
The ideal candidate for this engaging and visible technical leadership role would have the experience of a developer, the wits of a systems and infrastructure whiz, and the courage of a spirited "closer". All these qualities bundled up in an affable communicator in order to make our Oracle Cloud customers successful.
What You'll Do
1. Service Ownership –You will be part of the Identity and Access Management team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners.
2. Ownership Scope – As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be mission critical with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own.
3. Service Design – As the Oracle Cloud evolves; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your services and the dependencies between services, and guide Development teams to engineer and add premier capabilities to the Oracle Cloud service portfolio.
4. Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a domain expert, able to understand and communicate every characteristic of your service stack, such as:
5. degradation and behavior under load of the services and their dependencies
6. end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
7. Instrumentation and metrics that clearly describe the service behaviors
8. scaling requirements and patterns
9. resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained
10. Security operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes.
11. Automation – You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.
12. Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again
13. Technical Experts - As service owner, you are the ultimate partner concern point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.
14. Broad Interests - SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the affect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon.
15. Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Cloud products and engineering in sensitive forums.
Responsibilities
Our team works within the Oracle Health Production Operations team with a core focus on the Identity and Access Management team. We are responsible for building and maintaining the cloud computing services and solutions that help us enable our prdoucts and operate with greater efficiency, security, and attention to detail. As a member of the team, you will be surrounded by forward-thinking and innovative minds thriving in a collaborative environment supporting infrastructure and applications. We empower our team to make advancements to be more efficient and productive in their day-to-day operations leading to the delivery of superior external customer product availability and support experience.
5+ Years of Experience/Knowledge of :
16. Server hardware configuration
17. Linux internals
18. Networking and TCP/IP
19. Standard Internet services, such as DNS, HTTP, etc.
20. Scripting languages, such as Python, Ruby, Bash, etc.
21. Configuration management tools, Chef, Ansible, etc.
22. Monitoring and Instrumentation
23. DevOps toolchain
24. Cloud computing patterns
25. IT Security and compliance
26. 5+ year experience of running large scale customer facing web services
27. Most importantly, the ability to be a good teammate and the willingness to learn and implement new Cloud technologies as needed
28. Methodical approach to troubleshooting complex problems
Understanding of:
29. REST APIs
30. Load balancing technologies, including L7 routing, DNS, and CDN
31. Knowledge of languages, such as Ruby, C++, Java, JavaScript
Experience with:
32. Defining and documenting technical architecture of complex and highly scalable products
What we will offer you
33. A competitive salary with exciting benefits
34. Learning and development opportunities to advance your career
35. An Employee Assistance Program to support your mental health
36. Employee resource groups that champion our diverse communities
37. Core benefits such as life insurance, and access to retirement planning
38. An inclusive culture that celebrates what makes you unique
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
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