THE ORGANIZATION
The Entrepreneurs’ Organization (EO) is a high‑quality support network of 20,000 business founders and owners in 220 chapters and 59 countries worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life‑enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff collaborates successfully across diverse cultures. As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO’s competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.
Position Summary
The Product Engagement Manager, Europe is responsible for regional implementation, execution quality, and engagement health of EO’s core products across Europe’s chapters. Official EO products are designed globally and require strong regional execution, alignment, and engagement support in the field. This role serves as the primary regional responsible for product engagement across Forum, Learning, MyEO, EO Accelerator and Marketing & Communications, working closely with the Europe Regional Director, member leaders (member volunteers), and regional team to ensure consistent rollout, adoption, and impact. The Product Engagement Manager plays a critical role in supporting EO’s growth and retention objectives by enabling chapters to engage with EO products effectively and by providing clear insights on product health and chapter needs.
Success in this role is demonstrated by
* Consistent and improved chapter engagement across Forum, Learning, MyEO, EO Accelerator and Marketing & Communications products.
* High‑quality, timely monthly product health reporting and quarterly regional insights.
* Well‑maintained SOPs, toolkits, and onboarding materials that enable chapter leaders and staff to engage with products confidently.
* Strong alignment and collaboration with Regional Director, regional team, chapter leaders, and relevant stakeholders.
* Effective delivery and support of key regional events and leadership experiences.
Essential Duties And Responsibilities Products, Engagement & Communication
* Responsible for the regional implementation and engagement of EO’s core products, including Forum, Learning, MyEO, EO Accelerator and Marketing & Communications, across Europe’s chapters.
* Serve as a subject matter expert and ambassador for EO products, ensuring chapter leaders and staff in Europe are equipped with the tools, knowledge, and guidance to engage with products effectively.
* Develop, maintain, and continuously improve standard operating procedures (SOPs), toolkits, and onboarding materials related to product execution.
* Design and coordinate regional product promotion campaigns in collaboration with Marketing & Communications, the regional staff team, and external agencies.
* Lead curation and content submissions for regional newsletters and social media.
* Ensure regional and chapter communications align with EO’s global brand standards by providing scalable templates, tools, and guidelines.
* Act as a key liaison between chapters, regional leadership, and global product and marketing teams.
Data, Reporting & Insights
* Track chapter engagement and product adoption across Europe’s chapters.
* Compile and deliver monthly product health reports and quarterly regional insights, highlighting trends, risks, and opportunities.
* Share actionable insights with Regional Director, product teams, and other stakeholders to inform strategic and operational decisions.
Regional Events & Product Experiences
* Responsible for the end‑to‑end planning and delivery of the Europe Moderator Summit, ensuring a high‑quality and consistent participant experience.
* Support product execution and visibility, when relevant, at key regional and global events, including Presidents’ Meetings, Regional Leadership Academy (RLA), Leadership Summits, EO Accelerator Joint Learning Day and GSEA Semifinals.
* Coordinate with member leaders, event leads, vendors, and internal teams to ensure seamless delivery and alignment with regional priorities.
Systems, Tools & Operational Excellence
* Use EO approved tools and platforms—including Monday.com, EO Hub, OneDrive, Microsoft Teams, Outlook, WhatsApp, Hubspot and Canva—to manage projects, communications, reporting, and resource sharing.
* Apply automation and AI enabled tools, where appropriate, to improve operational efficiency and scalability.
* Design and implement systems that empower chapters to execute products locally while maintaining regional consistency.
Qualifications, Skills, And Knowledge Required
* Bachelor’s degree in any field
* Minimum 5 years’ professional experience, preferably in a nonprofit/association/membership organization
* Excellent organizational and customer service skills and account management experience preferred
* Event and logistic experience preferred
* Proficiency in collaboration tools such as Canva, Monday.com, Hubspot, and knowledge in leveraging of AI tools preferred
* Experience developing or maintaining SOPs, reporting frameworks, or operational toolkits in a multi‑stakeholder environment.
* Ability to interact with entrepreneurs with tact, diplomacy and poise
* Well‑developed analytical and problem‑solving skills
* A self‑starter who desires to show ownership and commitment to the job
* Exercises confidentiality and discretion
* Masters nuanced communicative style in multi‑cultural contexts
* Establishes relationships proactively; shows genuine interest in the needs and concerns of others; maintains a positive attitude; and builds networks
* Detail‑oriented
* Has a growth mindset, eager to learn and continuously improve
* Proactive and flexible
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