Responsibilities
* Will be a member of the plant's Operations Technology and IT teams.
* Will be responsible for users support and IT systems and services, to ensure service levels, and improve efficiency.
* Oversee the installation and configuration of network and communication systems and devices, supporting IT/OT migration and integration projects.
* Manage Active Directory, Microsoft 365 clients, and virtualized environments.
* Support the analysis, planning, and coordination of improvement initiatives, including hardware and software components.
* Ensure the administration and maintenance of physical and virtual servers.
* Install and configure PCs/laptops and user devices, including mobile devices and smartphones.
* Support users in resolving technical issues.
* Ensure troubleshooting and recovery in case of failures.
* Verify the correct implementation and installation of security and data protection solutions (antivirus, antimalware, backup/restore, security policies), in accordance with applicable legislation.
* Coordinate and monitor the service levels of suppliers and partners operating in your area of expertise to support the plant's IT/OT activities and ensure compliance with objectives according to company guidelines.
* Contribute to the development of technical documentation in accordance with policies and best practices.
* Collaborate in the plant's computer system validation (CSV) activities.
* Comply with the safety and environmental regulations applicable to your job.
Requirements
* Bachelor's degree, equivalent, or equivalent in Computer Science, Systems Engineering, Electronics/Industrial Automation, or a related field.
* At least 2-3 years of experience in managing IT systems, networks, and security.
* Training in Microcomputer Systems, Systems Administration, Application Development, or a related field.
* Knowledge of operating systems (Windows and/or Linux) and office and enterprise applications (Windows Server, Active Directory, Microsoft Office 365), collaboration tools (SharePoint, etc.), networks, and virtualization.
* Experience in database management (preferably SQL), cloud architectures, and virtualization systems (VMWare, etc.).
* Experience in technical support and incident resolution.
* Experience with MES, SCADA, QMS, and WMS, as well as PLC and machine interface solutions, is a plus.
* Familiarity with production computing environments, processes, and manufacturing techniques.
* Strong problem-solving and results-oriented skills, excellent interpersonal skills, and a willingness to interact with stakeholders from different areas of the company.
* Technical skills in programming languages are a plus.
* Excellent communication and customer service skills.
* Experience in collaborative environments and working with multidisciplinary teams.
* Interest in continuous improvement and technological innovation.
* Good written and spoken English.
* Occasional interventions outside standard business hours when required, to ensure service continuity and avoid production impact (for example during planned maintenance, incidents, or production constraints).
#J-18808-Ljbffr