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Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a "best of both worlds" kind of company: big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Location
Valencia, Hybrid
Now, we’re looking for Merchant Consultants to join our team in Valencia. You’ll be the go‑to expert for our existing business partners. Think of yourself as a deal coach, helping small businesses optimize their offers and reach more customers. Whether it’s fine‑tuning an ongoing campaign or bringing a former partner back on board, you’ll play a key role in helping businesses thrive in ways they didn’t think were possible.
We’ll arm you with top‑notch training in sales strategy, customer relationship building, and the magic of the Groupon sales process from day one.
What you’ll do
Re‑engage former merchants with cold calls to close, retain, and grow deals.
Optimize campaigns to drive revenue and keep businesses thriving.
Build strong relationships by understanding each merchant’s unique business.
️ Problem‑solve questions and ensure campaigns run smoothly.
Hit and exceed sales targets while making merchants smile.
We’re excited about you if you have
Fluency in German (spoken and written).
Success in a sales environment (cold‑calling and upselling – bonus points!).
Experience supporting merchants or customers.
Problem‑solving, analytical, and customer service skills.
Attention to detail and the ability to multitask like a pro.
Strong negotiation and relationship‑building skills with patience and integrity.
⚡ Adaptability – think fast and tackle challenges head‑on.
Excellent communication skills (written and oral).
Experience with Salesforce or other CRMs (a plus).
Why you’ll ❤️ Groupon
Hands‑on training to level up your sales game.
Fun, collaborative culture that celebrates your wins.
Real impact – helping local businesses thrive!
Versátil working: work from our Valencia office, with remote flexibility.
A fun office environment: open‑plan layout, great coffee, a PlayStation, and regular team events (including after‑work gatherings and wellness activities).
Internet allowance: we’ll cover some of your expenses for home working.
Edenred Card to spend on your lunches.
Private health insurance.
Chance for extra cash with our high‑level commission structure.
Groupon is an AI‑First Company committed to building smarter, faster, and more innovative ways of working. AI plays a key role in how we get there, and we encourage candidates to leverage AI tools during the hiring process when it adds value. If you’re passionate about AI or curious to explore how it can elevate your role, you’ll be right at home here.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e‑commerce marketplace, visit the official career site. If this sounds like a great fit for you, click apply and join us on a mission to become the ultimate destination for local experiences and services.
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