The Credit Analyst will have several main task areas which require a full understanding of the sales to cash flow of the business and country she/ he is in charge of: monitors performance of portfolio assigned, anticipates potential issues, keeps marketing organization aware of potential problems with customers, recommends & implements course of remedial action and improvement programs which drives cash flow/ DSO performance of portfolio assigned, develops and maintains good relationships externally and internally in the interest of the ongoing and future business.
JOB DESCRIPTION (functional responsibilities):
* To fully execute the DOA.
* To ensure full understanding and compliance with the GCP.
* To be compliant and execute the Internal control KCAs.
* To understand the Business: nature, growth, strategy to achieve that growth, type of customers, country specifics, products, seasonality, sales organization structure, global credit organization. Know the warehouse cut-off times, lead time from the moment order is placed till the material should be released (the latest).
* To provide the required input to the Credit Specialist in preparation of the Cash Calls following the standard report and participate if required.
* To be the key contact for the business/customers interactions for the portfolio assigned.
* To be responsible for the portfolio assigned from the entire Credit Cash Collection process (mainly "C" customers).
* To identify improvement opportunities and share them with the Credit Specialist. To be able to drive and support them.
* To actively participate in the regular meetings with the Credit Specialist.
* To understand the accounts assigned in High-Risk countries and take necessary actions to control the risk, in coordination with the Credit Specialist.
* To respond to Customer Queries.
* To request additional remittance details for Cash Application Team when needed.
* To be responsible for collection activities, risk assessment, credit limit review, order release, new customers creation, collateral management and reporting of his/ her own portfolio.
* To set up and execute Collection Strategies and Risk Categories of the portfolio assigned.
* To provide input of customer level details to Order Hold Metrics report and take the required actions to eliminate unnecessary order holds.
* To daily use and execute Get Paid System/ any available collection tool.
* To ensure fluent and adequate communication channels are in place with the rest of Credit roles at the Centers.
* To provide input of customer level details to Collection Effectiveness Files for sharing with Business to drive improvement in customer Past Due performance.
* To be responsible for doubtful accounts assigned as per GCP and process.
* To support the Credit Specialist in the Credit Insurance yearly exercise and handle the related requests according to his/her own portfolio.
* Day-by-day working to achieve daily processing objectives.
* Develops and maintains good relationships externally with customer's financial organization, in the interest of the ongoing and future business, and internally with key persons such as Customer service, Sales/Marketing and AR team.
* To know and implement a series of operating procedures that demand attention to detail under pressure conditions.
* Proactive identification and independent resolution of financial/accounting matters within the team.
* Freedom to act within the limits of defined policies and best practices.
Key Contacts:
* Ongoing dialogue with the team members and the Team Leader.
* Facilitate interactions with internal/external customers and third parties (Customers/ Credit Managers/ Customer Service/ Sales/ AR Team/ Legal).
* Day-by-day pressure to meet daily processing objectives for the team vs. the individual.
* Continuous training mode both for recycling as well as for application of new operating procedures.
Qualifications - External
Knowledge & experience:
* Experience in Credit, Customer Service or any other function within OTC process is highly valued.
* Business proficiency in English and Polish. Any other European language will be considered as a plus.
* Solid knowledge of accounting principles.
* PC skills: experience working with SAP, ability to work with email programs and MS Office tools.
Skills & attributes:
* Excellent communication and interpersonal skills.
* High motivation and proactive attitude.
* Problem-solving attitude.
* Ability to prioritize and work under pressure.
* Flexibility.
* Fast learner in new systems and platforms.
As the world’s only major agriscience company completely dedicated to agriculture, we’re building a culture that stays curious, thinks differently, acts boldly and takes a stand on what’s right for our customers, our co-workers, our partners and our planet. We know we’ve got big challenges to solve – we hope you’ll be part of the solution.
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