Welcome to this recruitment process with Vueling!
Applying is your first step to having the opportunity to join the first Top Employer airline in Europe. We hope the information you find here encourages you to apply so we can get to know you and stay connected.
Let's start by getting to know us better!
At Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.
Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.
We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
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Job Purpose
Conduct and manage compliance audits and inspections within Vueling's AOC (Air Operator Certificate) operations and contracted external service providers, according to regulatory requirements and internal company manuals, to ensure regulatory adherence, operational safety, and continuous improvement of operational standards.
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Main Accountabilities
* Ensure all ground operations activities comply with regulatory and company standards, verifying adherence to safety and quality protocols.
* Ensure thorough and systematic evaluations by following a structured approach tailored to each specific audit or inspection.
* Gather accurate evidence of compliance or non-compliance with regulations and internal procedures, ensuring comprehensive assessment.
* Provide clear and actionable feedback to relevant departments, facilitating prompt corrective measures.
* Confirm that identified issues are resolved effectively, maintaining compliance and preventing recurrence.
* Maintain an accurate and up-to-date record of compliance issues, supporting continuous improvement efforts.
* Contribute to a dynamic and comprehensive audit schedule that addresses emerging risks and compliance requirements.
* Enhance the overall capability and knowledge within the compliance audit team and related departments, ensuring effective audit practices.
* Streamline the audit process and provide reliable data for decision-making, improving efficiency and transparency.
* Ensure a coordinated approach to risk management and compliance across the organization, fostering a culture of safety and quality.
* Verify that ground service providers are compliant and capable of maintaining operational standards, safeguarding integrity.
* Communicate audit outcomes effectively, supporting informed decision-making at higher management levels.
* Promote ongoing enhancements in compliance practices, contributing to the organization’s overall operational excellence.
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Main Responsibilities - Tasks
* Conduct planned and ad-hoc ground audits and inspections based on the audit program presented to the authority.
* Prepare checklists and audit plans prior to conducting audits and inspections.
* Perform ground audits and inspections, both document-based and on-site, following established checklists.
* Compile and issue detailed audit reports, documenting findings and any non-conformities.
* Follow up on audit findings, ensuring corrective actions are implemented and verified.
* Manage non-conformity records and track the status of corrective and preventive actions.
* Provide input for the development and revision of the annual audit plan.
* Deliver training and support to other auditors and relevant staff on audit processes and compliance requirements.
* Utilize automated systems for audit tracking and reporting, ensuring accurate and timely data management.
* Collaborate with the ground operations departments to address and mitigate identified risks.
* Conduct ground supplier audits, ensuring external providers meet regulatory and company standards.
* Participate in the preparation and presentation of audit findings to senior management and relevant stakeholders.
* Assist in the development and implementation of continuous improvement initiatives within the AOC.
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Main Relationships
* Safety Department: Collaboration on safety issues and joint investigations.
* Compliance Department: Ensuring adherence to safety regulations and company standards.
* Ground Operations: Verify compliance and address any identified issues, supporting continuous operational safety.
* Service Providers (e.g., ground handling): To audit and ensure their compliance with regulations and contractual requirements, verifying their capability to support operational integrity.
* Other Operators: Exchanging safety information and best practices.
* Regulatory Bodies (e.g., AESA, EASA): For compliance with safety regulations, participation in safety initiatives, and participation in audits.
* Industry Organizations (e.g., IATA): For participating in industry-wide safety audits and initiatives.
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Education
* Degree in Aerospace Engineering or Aeronautical Management or equivalent technical qualifications.
As a candidate with a strong educational background in aerospace or aeronautical discipline, will have the foundational knowledge necessary for understanding the complexities of flight operations and safety protocols.
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Experience
* 2 years of experience in ramp operations and/or coordination roles, as this experience is crucial for familiarity with the specific operational challenges and procedures involved in ground operations.
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Competencies
* Analytical
* Strategic thinking
* Assertive communication
* Teamwork
* Dynamism
* Results Oriented
Languages
* English B2 - Spanish C1
Other
* Availability to travel approximately once a week.
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Location
Barcelona-Viladecans, Spain.
Level
Individual Contributor 5
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We are the only Top Employer airline in Europe
For the second year running, Vueling is the only European airline and the only low-cost airline in the world to obtain this certification. The Top Employers Institute programme certifies organisations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics including People Strategy, Work Environment, Talent Acquisition, Learning, Diversity, Equity & Inclusion, Wellbeing and more.