Overview HR Business Partner, PXT People eXperience and Technology (Human Resources) at Amazon. You will support the PXT agenda in a warehouse environment, focusing on employee experience, engagement, technology, and innovation.
Responsibilities Partner with leaders to manage complex employee matters and provide coaching on performance and talent development.
Lead internal communications and employee engagement initiatives.
Facilitate leadership development programs from supervisor to managerial levels.
Oversee labor and employee relations issues; monitor HR metrics (absenteeism, attrition, fill rates).
Indirectly manage employee services (e.g., shuttle transportation and food services).
Develop continuous improvement plans for the employee experience and design/execute DEI programs.
Ensure PXT practices align with organizational goals and foster a productive, inclusive work environment.
A day in the life Work with a team of HR Assistants to create the best experience for employees.
Lead reporting and analysis of HR metrics and goals.
Participate in daily Operations meetings and support areas; monitor workforce planning meetings.
Conduct Gemba walks and monitor shop-floor operational processes.
Identify trends and risks from a labor and employee relations perspective.
Participate in Brazil PXT Operations team meetings; report metrics and indicators.
Lead PXT and cross-disciplinary projects beyond your work unit.
Promote inclusivity through programs, local initiatives, and affinity groups.
Handle employee inquiries with discretion; support onboarding, performance management, engagement processes, and benefits services.
Train, develop, and support leadership decision-making; collaborate across levels from frontline to senior leaders.
Influence partners to prioritize employee experience and customer obsession.
About the team We could be a great match if you:
Are excited to work in a fast-paced, team-oriented environment.
Are enthusiastic about working in a production environment (logistics warehouse), engaging teams, training leaders, and creating the best place to work.
Are excited about generalist HR topics and flexible with night shifts or weekends in a 24/7 operation.
Basic Qualifications Completed bachelor’s degree.
3+ years of generalist HR experience in HR subsystems.
Experience supporting large operational client groups (factories, warehouses, call centers, etc.).
Fluent Portuguese and advanced to fluent English.
Proficient in Microsoft Office, especially Excel (VLOOKUP and pivot tables).
Willing to work 100% on-site with flexible hours/days during peak periods (Prime Day, Black Friday).
Preferred Qualifications Experience in HR for factory/manufacturing, transportation, distribution, or logistics.
Masters or post-degree; data analytics; BI tools knowledge.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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