Job Description
- Achieve warehouse performance objectives by establishing on‑floor operation excellence and daily management methods. Define cost‑saving, productivity and service‑level improvement opportunities, measure performance, analyze opportunities, improve and control performance, and continuously aim to reach the ultimate goal of outstanding customer satisfaction, speeding inbound‑to‑outbound cycle time and eliminating errors.
- Overall responsibility for handling warehouse returns, developing and implementing standard returns procedures.
- Coordinate returns acceptance, registration, classification, and processing to improve returns processing efficiency.
- Analyze returns data and provide improvement suggestions to reduce return rates and ensure smooth business operations.
Job Requirements
- Majors in logistics management, supply chain management, etc. are preferred.
- At least 2 years of experience in warehouse management (overseas warehouse experience is a plus).
- Fluent in English, able to communicate effectively with overseas customers and teams. German language skills are preferred.
- Familiar with warehouse management systems (WMS) and related software, with good data analysis and problem‑solving skills.
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