Ground Operations Manager – Spain7 month fixed term contract positionWe are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every year.
You'll know easyJet as a leading travel brand in Europe, with a strong network and a focus on safe, friendly service.We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues.
Our mission is to make low-cost travel easy – and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service.What makes us easyJet?
Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging.
Four Behaviours.
One Spirit.
One easyJet.Read on if youHave experience in operations management, ideally within an airline or passenger transport/logistics environmentEnjoy leading teams, building relationships, and driving performance excellenceHave a passion for continuous improvement and delivering outstanding customer experiencesThe TeamYou'll be joining our Ground Operations team, where we work together to deliver world-class safety standards, operational excellence, and a seamless customer journey every flight, every day.
We collaborate across stations and functions, ensuring easyJet's standards and objectives are achieved through strong partnerships and effective communication.The RoleAs Ground Operations Manager, you'll be responsible for managing, overseeing, and delivering safe practices and procedures across your assigned area.
You'll drive performance excellence, maintain cost control, and ensure a consistent customer experience by:Implementing and maintaining safety and standards management processes, proactively identifying trends and correcting deficienciesDeveloping robust communication with third-party suppliers and documenting reports for audit purposesWorking cross-functionally at station level to achieve easyJet standards and objectivesDelivering improvements and solutions at underperforming stations, reporting operational issues, and liaising with procurement teams for successful commercial outcomesSpending time out in the network to ensure delivery of the easyJet product and positive relationships with suppliersEnsuring ground handlers communicate effectively during disruption, meeting legal requirements and protecting the brandManaging and influencing airports and ground handling providers to meet regulatory requirements and contractual service levelsLeading local business disruption teams as appropriateWhat we're looking forExperience of operations management, ideally gained in an airline or similar passenger transport/logistics environmentCompetence in Microsoft Office applications (Word, Excel, Outlook)Effective presentation skillsExperience managing budgets and supplier relationshipsAbility to drive organisational and cultural change within a unionised environmentTenacity and resilience in a fast-paced, demanding operational environmentPassion for continuous improvementHigh degree of personal and professional flexibilityExcellent people management skillsProven influencing and problem-solving skillsAbility to manage and prioritise multiple stationsPracticalities7 month fixed term contract role will be based in Barcelona working 40 hours per week.ApplyApply via our careers page.At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe.
We welcome candidates from all backgrounds.
If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ******.
We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
#J-*****-Ljbffr