We are part of Finance, Integral Financial Services department.The VAT and Supplier Income Recovery Manager leads a team focused on ensuring accurate VAT compliance and maximizing recovery of supplier income for VCC suppliers.This role oversees end-to-end recovery operations (including VAT claims, supplier income audits, collections, and recovery escalations), ensuring alignment with regulatory requirements, internal policies, and financial targets.A key element of this role is strong collections and recovery capability, including proactive follow-ups with suppliers, negotiation of outstanding claims, and securing recovery of overdue amounts.The position requires excellent communication and stakeholder management skills in English to engage with suppliers and internal teams through email, calls, virtual meetings, and onsite interactions.Responsibilities:Team Leadership: Manage and coach a team of 4 PTP Officers, ensuring continuous development, strong performance, and adherence to KPIs.Promote a culture of accountability, accuracy, and proactive collections.VAT Compliance: Oversee VAT recovery procedures across multiple jurisdictions and support timely, accurate VAT reporting and ensure alignment with changing tax regulations.Supplier Income RecoveryLead and strengthen the supplier income collection's function, ensuring timely recovery of all claims and outstanding amounts.Drive recovery audits, root cause analysis, and identification of missed income opportunities.Enforce structured collection strategies: regular follow-ups, escalation routes, dispute resolution, and aged-debt monitoring.Build strong relationships with suppliers to facilitate efficient collections and issue resolution.Ensure claims are documented, tracked, and closed in line with agreed SLAs.Process OptimizationImplement best-in-class practices for VAT and Supplier Income recovery.Enhance automation, quality controls, and workflow optimizations to drive efficiency and minimize errors.Partner with sta