Intercompany Customer Service & IEC Manager (f/m/d)
Join to apply for the Intercompany Customer Service & IEC Manager (f/m/d) role at Klüber Lubrication
Intercompany Customer Service & IEC Manager (f/m/d)
1 week ago Be among the first 25 applicants
Join to apply for the Intercompany Customer Service & IEC Manager (f/m/d) role at Klüber Lubrication
Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.
Some of your Benefits
Cafeteria/ Canteen: We offer fresh food on-site, both hot and cold.
Easily Reachable: Easy, low-stress access by car or public transport.
Flexible Work Models: We allow for flexible work models to ensure both professional and personal success.
Personal Development: We offer a variety of trainings to ensure you can develop in your career.
Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employees.
Parets del Vallès
Hybrid Work
Klüber Lubrication GmbH Ibérica S.en C.
You support our team as
Intercompany Customer Service & IEC Manager (f/m/d)
Responsibilities
* Intercompany Management
* Manage orders placed by Klüber Group companies
* Confirm delivery deadlines in close coordination with Planning, Laboratory, Shipping, Logistics, and Purchasing (raw materials)
* Oversee transportation processes including cost/time consultations, delivery delays, and POD (Proof of Delivery) requests
* Record pricing data in the system based on inputs from the Controlling department
* Coordinate the shipment of intercompany samples
* Handle intercompany invoicing processes
* Prepare internal reports on a regular or ad hoc basis
* IEC – Import / Export / Customs
* Ensure full compliance with current import-export and customs legislation
* Review and maintain documentation for import/export activities
* Prepare necessary documents for customs declarations
* Serve as the point of contact for freight forwarders, customs agents, and authorities
* Manage LTSDs requested by KLM on a case-by-case basis
Qualifications
* Degree in Logistics, Customer Service, International Trade, or a related field is preferred but not required
* Minimum of 5 years’ experience in Import & Export operations
* Proven experience in managing teams
* Fluency in Spanish (C1 level) and advanced English skills (min. B2)
* Strong IT skills including SAP-SD and Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)
* Excellent communication, organizational, decision-making, and prioritization abilities
* Valid driver's license and own car
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Purchasing and Supply Chain
* Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Klüber Lubrication by 2x
Senior Customer Care Operations Manager (UK & US)
Floor Manager- Karl Lagerfeld La Roca Village
An inside sales & customer service representative
Customer Service Representative Travel Retail
Customer Care Officer - Usage - French Market
B2C Customer Service Representative with English Proficiency and Spanish
B2C Customer Service Representative – Bilingual English + Italian or Spanish
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr