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Are you passionate about cloud technology and enjoy working closely with customers? 🚀 At Arsys, part of the international IONOS Group, we are looking for a Technical Account Manager (TAM) who combines technical expertise with a customer-first mindset to help our strategic partners get the most out of our advanced cloud solutions.
What will you do?
* Be the primary technical point of contact for key customers, guiding them in the use and evolution of our cloud solutions.
* Coordinate and oversee technical projects and implementations, ensuring smooth delivery.
* Act as the bridge between customers and internal teams, guaranteeing service quality and SLA compliance.
* Identify opportunities for improvement and propose solutions that bring added value.
What we’re looking for
* Previous experience in technical account management, advanced support or technical project management (TAM, Service Manager, Technical PM or similar).
* Strong experience in administering Kubernetes clusters
* Strong knowledge of cloud computing, systems administration (Linux/Windows), virtualization, and hosting environments.
* Ability to manage technical projects end-to-end.
* Excellent communication and organizational skills, with strong customer orientation.
* High level of English (very valuable).
What we offer
* Join a leading company in cloud solutions, backed by the international strength of the IONOS Group.
* Flexible location: preferably hybrid in Logroño, Barcelona or Madrid, but remote profiles are also welcome.
* Work with an expert, dynamic and collaborative team.
* Ongoing training and professional development opportunities tailored to you.
At Arsys, you’ll have the chance to grow alongside experts, working on high-level cloud projects with the global backing of IONOS.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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