Spanish Customer Service Representative
Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
Grupo Norconsulting – Spain (Remote / Hybrid after relocation)
Location:
On-site – Athens, Greece
Norconsulting is currently recruiting for a client for a
Spanish-speaking Customer Service Representative
to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment.
Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely.
What You’ll Do
Provide support to customers via phone, email, and chat, ensuring a high level of service
Handle customer inquiries, requests, and complaints in a professional and efficient manner
Troubleshoot issues and provide appropriate solutions or escalate when necessary
Maintain accurate records of customer interactions in CRM systems
Follow up with customers to ensure resolution and satisfaction
Collaborate with internal teams to improve customer experience
Identify opportunities to improve processes and customer satisfaction
What You Bring
Previous experience in customer service, support, or similar roles
Fluency in Spanish (written and spoken)
Good level of English for internal communication
Strong communication and interpersonal skills
Problem-solving mindset with attention to detail
Ability to handle multiple tasks and work in a fast-paced environment
Comfortable using CRM systems and digital tools
Team-oriented attitude with a customer-first approach
What You Can Expect
Monday to Friday xcskxlj schedule supporting work-life balance
Competitive salary with performance-based incentives
Full relocation support (travel, accommodation, initial expenses)
Paid time off and comprehensive benefits package
Career development opportunities with ongoing training
International and collaborative work environment
Option to relocate back to Spain and work remotely after 2–3 months
This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.