**About**DICEUS**:
DICEUS is a product company focused on building innovative SaaS solutions for the integral insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.
**About the role**:
As an **Operations Intern**, you’ll work closely with the Operations Manager and cross-functional teams — Sales, Outbound, Delivery, and others. You’ll get hands-on experience with tools like HubSpot and Excel, learn how to structure and optimize processes, and contribute to both tactical and strategic decisions. This is a unique opportunity to dive into both outsourcing and product business models — and gain diverse, real-world experience that can become a strong foundation for your career in Operations.
**Your responsibilities will include**:
- Support improvements and documentation of internal business processes across departments (Sales, Outbound, Delivery, etc.).
- Research and suggest tools, automations, or frameworks to optimize operations.
- Help build, segment, and analyze pipelines and KPIs (mainly in HubSpot and Excel).
- Create clear documentation, guides, and internal instructions for team members.
- Assist in structuring outbound sales workflows.
- Participate in regular ops syncs and contribute ideas to improve processes.
**Requirements**:
- Strong analytical and structured thinking
- Attention to detail and high ownership
- Ability to research, structure, and present insights clearly
- Experience working with Excel / Google Sheets
- Interest in operations and how different departments interact
- English — intermediate+
- Basic knowledge of HubSpot or other CRMs - nice to have
- Previous experience in a startup or service company - nice to have
- Familiarity with AI tools or interest in using AI for ops tasks - nice to have
**We offer**:
- Full-time internship with potential for long-term cooperation
- Experience working in two business models: outsourcing and product
- Hands-on tasks that go beyond theory — real impact on internal operations
- Learning from experienced teammates and exposure to cross-departmental work
- Remote-first culture, flexible schedule, supportive environment
**Use the link to apply**: