At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineer to join one of our clients ' teams. Looking for a great opportunity to grow your career? This might be perfect for you!
We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD / CAM industry. This role is ideal for engineers who have hands-on experience with dental CAD / CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.
Key Responsibilities
* Provide technical support for CAD / CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics
* Train clients on the use and optimization of dental CAD / CAM workflows
* Collaborate with product and engineering teams to resolve complex issues and improve product reliability
* Maintain documentation of support cases, solutions, and training materials
* Act as a technical advisor to sales teams during pre- and post-sales activities
* Stay current with the latest developments in digital dentistry and CAD / CAM technology
Requirements
* Experience in the dental CAD / CAM industry, ideally in a technical support, engineering, or application specialist role
* Strong problem‑solving skills and a customer‑first attitude
* Ability to communicate technical information clearly to non‑technical users
* Willingness to travel for on‑site support
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