Job Summary
We are now looking for a Processing Key Account Manager, who will ensure sustainable and profitable growth of Tetra Pak’s Processing business in Iberia. This is a permanent role, located in Lisbon, Portugal.
What You Will Do
* Customer Relationship Management: Act as the primary point of contact for processing‑related matters with your assigned customers. Build and maintain long‑term relationships to ensure customer satisfaction and loyalty. Understand customer needs and translate them into tailored processing solutions.
* Sales & Business Development: Identify and pursue new business opportunities within existing accounts. Promote Tetra Pak’s processing portfolio (e.g., dairy, beverage, plant‑based, etc.). Quote, discuss & negotiate orders and contracts with customers using value selling process & tender guidelines.
* Financial Target Delivery: Deliver financial targets for Processing Business, for the allocated strategic customers. Understand & drive improvement actions to secure a profitable account/sales area through timely portfolio, commercial actions & necessary competitiveness measures impacting project/account management costs.
* Technical Expertise & Solution Selling: Provide technical guidance on processing systems and equipment. Work with Pre‑Project teams, including engineering, automation and business streams to design optimal solutions to solve customer challenges. Stay updated on industry trends and innovations to advise customers effectively.
* Commercial & Contract Management: Negotiate commercial terms and manage contracts related to processing solutions. Understand & comply with Tetra Pak's Commercial practices framework (including pricing, contract terms & authorisation matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of customer files.
* Collaboration & Reporting: Work closely with Packaging and Services for integrated solutions. Report account performance, forecasts, and strategic plans to senior management.
We believe you have
* University degree or equivalent, preferably in an engineering or food‑related subject.
* Experience in selling capital goods in a business‑to‑business environment.
* Experience in general food processing techniques and equipment is an advantage.
* Technical knowledge of the Tetra Pak equipment and solutions is an advantage.
* Full fluency in Portuguese, English and communicational Spanish.
* Excellent interpersonal skills, combined with outstanding communication skills.
* Good presentation and time management skills.
* Ability to develop and manage customer plans.
* Self‑motivated and diligent.
We Offer You
* A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
* A culture that pioneers a spirit of innovation where our industry experts drive visible results.
* An equal‑opportunity employment experience that values diversity and inclusion.
* Market‑competitive compensation and benefits with flexible working arrangements.
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on 18th of March 2026.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
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