Are you ready to be part of a dynamic team and contribute to the success of our IT Service Center? Do you have a passion for delivering exceptional user experiences and ensuring efficient solutions in a integral environment? Do you enjoy connecting with different stakeholders and collaborating to achieve common goals?
Here Is What The Job Entails
Your primary tasks consist of providing technical support and IT assistance to our employees, including phone support, ensuring the smooth operation of hardware, software, and IT systems while addressing and resolving technical issues in a timely manner.
More specifically you will be:
- Troubleshooting Windows systems and business applications to keep everything running smoothly
- Resolving network and IT system issues, ensuring optimal performance at all times
- Responding promptly to support requests and guide users through technical solutions
- Collaborating with the team to continuously improve IT processes and user experience
Meet your future team
With direct guidance from our Team Lead IT Service Center, you will become part of a close-knit team of five dedicated colleagues. Together, we ensure that Kamstrup’s IT runs smoothly, managing daily tasks such as AD and Azure configurations, troubleshooting hardware and software issues, and resolving incidents and outages. We focus on supporting each other, learning from one another and creating a positive, energetic atmosphere. Our team thrives on collaboration, helping each other shine, and embracing new challenges.
Did you know? one of our teammates once saved a Ricky Martin concert by troubleshooting a critical issue!
Less About Us, More About You
We are looking for an IT Service Center Agent who will play a key role in maintaining our IT systems and providing outstanding technical support. The ideal candidate should bring a proactive, problem‑solving mindset and possess strong technical skills to ensure smooth operations.
In order to succeed, we imagine that you:
- Have solid experience in IT support, including handling tickets, phone support and the use of remote assistance tools in a structured and service‑minded way
- Bring hands‑on experience with Microsoft 365 (M365) applications and admin tools, Active Directory and Entra ID (Azure AD), Microsoft Azure administration, ticketing systems, preferably ServiceNow, experience with mobile device enrollment for both Android and Apple (iOS) devices, experience using remote support tool
- Manage and prioritize tasks effectively, especially in fast‑paced or time‑critical situations
- Are able to participate in a 24/7 on‑call duty one week per month to help ensure operational stability
- Highly user oriented, with a focus on delivering quality IT support and a positive user experience
As we are an international organization, it is a requirement that you are fluent in English.
Whilst you may not meet all the qualifications listed above, you could still be a good candidate for the position. If you find the role intriguing, do not hesitate to apply.
We are more than an ordinary workplace
We’re more than just an ordinary workplace. We value great colleagueship, and with a big organization like ours, you’ll easily find people who share your interests. In our team, we have a “last Friday of the month” tradition with food, games like Scribble, and even a yearly January barbecue. Most of us love video games and proudly embrace our inner IT geeks.
Besides the best colleagues you could imagine, we also offer:
- Ticket Restaurant (10 € per working day)
- Sponsorship of sports activities
- Company‑paid medical insurance
- Monthly compensation for telecommuting expenses
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks. The job is based at Kamstrup IT Service center in Malaga - Teatinos, Spain
Get to know us
At Kamstrup, you'll become part of a close-knit community that genuinely cares about one another, fostering connections both in and out of the workplace. Our team comprises innovators, dreamers, and doers, united by an unyielding passion to challenge the status quo, find better solutions, and constantly push the boundaries of what's possible by being driving by our purpose: We Make What You Measure Matter. With an unwavering commitment to growth, we offer opportunities for you to leverage your skills and drive our business to new heights, empowering you to leave your mark on our future and grow with us.
Explore more on our website, see our annual report, and stay updated through LinkedIn for the latest news and job openings.
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