Overview
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Our Corporate Sales team is seeking a Product Training Specialist who partners with the PIB Account teams. The Product Training Specialist assists in demonstrating the value of Dow Jones products to existing and prospective clients by training them directly. You ensure that clients are maximizing the value of their investment in our products through effective and efficient use of our products in solving their business needs. You will report to the Global Head of Retention.
Responsibilities
* Function as the point person responsible for DJ product training, liaising with PIB account team members to initiate and complete product trainings with existing and prospective clients.
* Prepare and deliver instructor-led or web-based training on DJ products to drive usage, highlighting the most relevant features and benefits so clients realize return on investment.
* Train new users to ensure a timely, smooth and positive DJ experience.
* Communicate with end users via phone, email and web-conferencing technology.
Qualifications
* You are a flexible, energetic and proactive doer, that has a strong interest in working in a fast-moving team, with a desire to push the envelope and the ability to think creatively.
* 2-4 years work experience, preferably in a B2B sales, marketing or product management area
* Proficient in German & Spanish. Proficiency in additional European languages is a plus.
* Must have excellent written and oral communications skills, with the ability to confidently and clearly present in a customer-facing environment (often virtually)
* Very good time management and organizational skills
* Willing to work hard to meet customer, sales and marketing-driven deadlines
* Bachelor's degree preferred.
Our Benefits
* Comprehensive Healthcare Plans
* Paid Time Off
* Retirement Plans
* Sodexo Meal Vouchers
* Lifestyle programs & Wellness Resources
* Family Care Benefits & Caregiving Support
* Subscription Discounts
* Employee Referral Program
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Business Intelligence
Job Category: Sales
Union Status: Non-Union role
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 47790
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