A leading healthcare company in Sant Cugat, Spain, seeks a GPC Training and Service Quality Lead to enhance service excellence. You will lead a team to develop robust training programs and ensure high-quality patient care. The idóneo candidate has 3-5 years in customer care management, proven training frameworks experience, and strong people management skills. Responsibilities include strategizing, quality assurance, and collaborating with stakeholders to drive improvements. This role requires flexibility to travel and a strong commitment to customer satisfaction.
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