Overview
Launched in 2016 and founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of their organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality as well as giving back by partnering with foundations that directly benefit our employees and surrounding communities.
We are an Equal Opportunity Employer.
Description Of Duties
Title: Full Time Retail Sales Associate
Classification: Non-Exempt
Hourly Range*: $22.00-$24.00/hour
Working Hours: Monday through Friday 10 am to 6 pm, and Sunday 11 am to 5 pm
DÔEN is looking for a dynamic and experienced Retail Sales Associate to join our growing team in the Brentwood Country Mart located in Brentwood, CA. This position will report to the Brentwood Store Manager. The Retail Sales Associate will be primarily responsible for engaging and connecting with our customers and speaking authentically about our product and company. This description is a summary of typical functions and not an exhaustive list of all possible responsibilities.
Responsibilities
- Sales and Client Development: Deliver a personalized client experience by leading with exceptional service on the sales floor, greeting customers in a timely and engaging manner, and providing styling advice that reflects the brand’s aesthetic using product knowledge.
- Consistently achieve and exceed individual and store sales goals.
- Drive business growth and meet sales goals as an individual and as part of the store team by addressing customer needs and preferences.
- Build and maintain a book of business through building client relationships.
- Store Operations and Standards: Arrive on time and be floor ready with a professional presence in line with the Dôen brand, and respond promptly to internal and external communication.
- Maintain visual standards on a daily basis, while supporting a visually enticing store and backstock that is neat, clean, and organized.
- Interface with the store team in a manner that promotes learning, respect and a positive work environment.
- Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines.
- Protect store assets and inventory.
- Abide by company policies.
Qualifications
- Minimum 2 years’ experience in a fashion retail environment. Luxury retail preferred.
- Energetic, confident and adaptable personality, with critical thinking and problem solving skills.
- Excellent communication and organizational skills, detail-oriented.
- Ability to multi-task in a fast-paced environment.
- Ability to work a versátil schedule including holidays and weekends.
- Technological competency and computer literacy; experience with Shopify desired.
Physical Requirements
- Must be able to perform essential duties satisfactorily with reasonable accommodation.
- Ability to move through a store for most of a shift to help customers and accomplish assigned tasks.
- Efficiently and accurately process sales transactions using the POS register system.
- Verbal and written communication with others.
- Able to walk, sit and stand for long periods of time.
- Able to operate equipment such as computers, copy machines, phones.
- Must be able to access various areas of a given location and lift/move/push/pull objects up to 25lbs minimum including fixtures and product.
Benefits
- Paid vacation, sick time, and holidays
- A fun-filled, creative work environment
- Healthcare, Vision, Dental
- 401k with company match
- Competitive salary
- Generous discount
- Compensation will be determined based on experience and other factors permitted by law.
CA Hourly Rate
$22—$24 USD
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📌 Full Time Retail Sales Associate – Brentwood Country Mart
🏢 Dôen
📍 Vitoria-Gasteiz