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synvert ClearPeaks is a specialist consulting firm delivering services and solutions in "Everything Data" - Business Intelligence, Advanced Analytics, Big Data & Cloud, and Web & Mobile Applications. We are part of a strategic alliance with synvert, a group of six successful full-service Data & Analytics (D&A) consulting firms, with a clear goal to become one of EMEA's largest D&A consulting companies.
Our services are based on the latest market-leading enterprise technology platforms, and delivered by a dynamic team of expert consultants. Our strength lies in our ability to efficiently deliver customer insight and value, gained through our decades of experience with real-world challenges.
The Role
We are seeking a strategic and relationship-driven Account Manager to join our growing team. This role focuses on nurturing and expanding relationships with existing clients in EMEA region, ensuring consistent value delivery and long-term partnership success.
You will own account planning and execution, identifying growth opportunities, mitigating risks, and ensuring client satisfaction. This is an ideal role for someone with a strong customer focus and a track record of expanding business within an existing client base.
Responsibilities
* Serve as the main point of contact for a portfolio of key clients
* Develop and execute strategic account plans aligned with customer needs and company objectives
* Generate cross-sell and upsell opportunities to grow account revenue
* Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention
* Identify innovation and potential offerings and accelerators within your portfolio of customers
* Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies
Requirements
* Proven experience as an Account Manager in a Data & analytics consulting or professional services company
* Deep understanding—and preferably hands-on experience—with data analytics, data platforms, cloud architecture, and business intelligence tools
* Demonstrated ability to develop and execute strategic account plans
* Strong interpersonal, negotiation, and communication skills
* Commercial acumen and ability to identify growth opportunities in large enterprises
* Customer-first mindset and results-driven approach
Our offer to you!
* Be part of an international and talented team, enjoying an excellent work environment where people are passionate about what they do
* Attractive salary according to experience and knowledge provided
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