Etro spa es una marca italiana de moda y lujo, fundada en 1969 y que pone su atencion a la calidad de los tejidos y estampados.
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.
Tiene collecciones pret à porter para hombre y mujer y acesorios.
For our boutique in Barcelona we are looking for a Senior Client Advisor available for work full-time.
She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities :
* Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
* Assist customers accordingly with Etro selling ceremony
* Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
* Ensure the achievement of the Store goals, enhancing and developing the business
* Build and strengthen relationships with customers by developing CRM strategies
* Establish good group dynamics, through efficient communication
* Contribute to manage the visual display of the products in accordance with Etro visual guidelines
* Help ensuring the products replenishment and physical inventory of merchandise
Follow Company grooming, accordingly with Etro standards and policies. xqysrnh
Key Requirements
* Deep passion for fashion and luxury
* Experience in a similar role within fashion retail companies
* Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude
* Ability to adapt to different customers
* Team-playing attitude
* Strong communication skills
* Ability to work in a dynamic environment
* Fluent in spanish and english. Another language is a plus