SS&C Intralinks SS&C Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise. Intralinks is a trusted provider of easy-to-use, enterprise strength, cloud-based collaboration solutions. Intralinks is headquartered in the USA and operates more than twenty offices on four continents
As a Technical Consultant, the responsibilities consist of working with clients to implement and support advanced Intralinks solutions that require the knowledge and integration of a multitude of technologies, with a strong focus on API based services. You will have direct cadence with various teams across the organization from Sales, Support, Product Management, Development, QE, Operations as well as Global Customer Success Organization (GCSO) management.
Gather requirements, determine best solutions, assist in scoping Statements of Work (SOWs), provide updates to project plans, and successfully complete implementations.Plan, develop, test, and document all solutions and implementations.Build reports using Oracle PL/SQL and Redshift/PostgreSQL.Analyze and implement enhancements, performance efficiencies, and improvements.Automate tasks and procedures using one or more of the following APIs, Python, C#, RPA and other technologies as appropriate.Bachelor's degree in Computer Science or Systems Information.~3-5 years IT experience with industry certification or 7+ years of IT experience without.~ Advanced knowledge of working with REST APIs (JSON, CURL, Postman).~ SQL knowledge (Oracle or Redshift).~ Knowledge in IT operations and actively contribute as a team member in project-based work.~ Ability to multi-task, manage multiple implementations/projects and manage stressful situations.~ Basic networking principles and concepts.
It would be great if you also:Have Web-Application Support experience;
Desktop Support experience;
Project Managementexperience;
Experience in RPA (Blue Prism);
Experience in Cloud environment;
Built monitoring and logging solutions (ELK, Splunk, Dynatrace, AppDynamics etc.)Are familiar with Agile methodology.
xbhjioe It's important to us that we strive to have a workforce that is diverse in the widest sense.