TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service in more than 50 languages for our international and well-known partners.
Position: Digital Trust and Safety Analyst
Location: Barcelona, Spain (onsite)
We are seeking a Digital Trust and Safety Analyst to work on a machine learning project. Fluency in Hebrew is required.
Responsibilities
1. Back office support
2. Provide online support for specific cases
3. Maintain and ensure quality standards
Qualifications
1. Fluent in Hebrew and English (written and spoken)
2. Valid work permit for Spain or EU citizenship
3. Interest in back office services
4. Efficiency, accuracy, and empathy
5. Goal-oriented approach
6. Flexible working hours (24/7 shift system)
Incentives
1. Relocation assistance (flight, accommodation, local travel reimbursement)
2. Salary: €28,000 per year plus fully paid training
3. Bonuses for weekend and night shifts
4. Private health insurance after probation
5. Daily meal allowance from day one
6. Modern office in Barcelona city center
7. International, multicultural environment with amenities like PlayStation, table tennis, yoga, and meditation
8. Other benefits: fitness partnerships, employee referral bonuses, and more
Contact
If interested, apply now: Apply here
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