🌱 We’re hiring: Sales Operations Specialist (Sales Back Office)
At KARIBOU, we are growing fast and leading the way in sustainable packaging solutions. We design and distribute 100% plant-based, plastic-free single-use packaging, helping businesses reduce their environmental footprint.
Our mission is to drive the transition toward more responsible and sustainable consumption. To support our continued growth, we are looking for a Sales Operations Specialist to join our Commercial team.
Your Role
As a Sales Operations Specialist, you will play a key role in supporting the Sales Team by ensuring accurate and efficient order management, while contributing to an excellent customer experience across all commercial interactions.
💼 What You’ll Do
✔ Support Sales Management in achieving departamental objectives
✔ Manage and process customer orders in ERP Navision, ensuring accuracy and proper follow-up
✔ Coordinate with customers, sales representatives, agents, and internal departments
✔ Handle customer inquiries, claims, and incidents in a professional and timely manner
✔ Monitor shipments and deliveries to ensure correct execution
✔ Prepare and send product samples to clients and prospects
✔ Support invoicing and administrative processes
✔ Contribute to continuous improvement initiatives
🎯 What We’re Looking For
🔹 Degree in International Trade, Business Administration, or related field
🔹 Minimum of 2 years’ experience in Sales Back Office or Sales Administration roles
🔹 Full professional proficiency in English (French or other languages are a plus)
🔹 Strong skills in ERP systems (Navision preferred) and advanced Excel
🔹 Knowledge of Power BI is a plus
🔹 Willingness to travel occasionally
🔹 Organized, proactive, and results-oriented mindset
🌟 What We Offer
✨ Permanent position in a fast-growing, purpose-driven company
✨ Professional development and career growth
✨ A dynamic, inclusive, and sustainability-focused work environment
✨ Competitive salary based on experience and profile