About the Role
We are seeking a results-driven Commercial Excellence Process Manager to lead and optimize key commercial processes across our organization.
This role plays a critical part in driving sales effectiveness, supporting global marketing campaigns, and developing impactful promotion concepts.
You will collaborate with cross-functional teams — including Sales, Marketing, Digital Business, Finance, and Country Commercial Representatives — to ensure alignment, execution excellence, and continuous improvement.
Key Responsibilities
1. Design, implement, and continuously improve commercial processes to support strategic business goals.
2. Drive change management and ensure adoption of new tools, processes, and best practices.
3. Support and refine global promotion concepts in alignment with product and market strategies.
4. Collaborate with global and regional teams to ensure seamless execution of global campaigns.
5. Define, monitor, and analyze relevant commercial KPIs in CRM & Power BI to enable data-driven decision-making.
6. Support commercial planning and forecasting processes.
7. Lead specific projects, such as developing and implementing a global Key Opinion Leader (KOL) framework.
Requirements
Education
8. Bachelor’s or Master’s degree in Business, Marketing, Economics, or a related field.
Experience & Skills
9. 3+ years of experience in Commercial Excellence, Sales Operations, or Process Management.
10. Proven track record in global process design and implementation initiatives.
11. Strong analytical and project management skills.
12. Proficiency in CRM systems and commercial analytics tools Power BI).
13. Excellent communication and stakeholder management abilities.
14. Experience in campaign execution and promotional strategy (preferred).
15. Qualification in process optimization Lean, Six Sigma) is a plus.
16. Background in Pharma or MedTech is an advantage.
Personal Profile
17. Empathetic team player with strong collaboration skills.
18. Open-minded, proactive, innovative, and motivated.
19. Strong command of English (German is an advantage).
Why Join Us?
This role offers the opportunity to shape and harmonize commercial processes on a global scale, driving both strategic impact and operational excellence.