P As a b Host/Hostess /b at Roka, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Roka and create exceptional first impressions! /p p Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere. Located in the Cap Vermell Grand Hotel, along the Balearic Island’s east coast, Roka Mallorca offers diners a seasonal, alfresco pop-up of lazy summer evenings, beautiful dishes, creative cocktails, and live DJs. Local ingredients are featured in Roka’s signature robatayaki cuisine to create a menu that can’t be experienced anywhere else. /p pb Main Duties /b /pp Your key responsibilities will include: /pulli Greet guests with a warm, professional welcome that sets the tone for their experience /lili Handle phone calls with courtesy and assist with inquiries or bookings /lili Manage reservations, confirmations, and bookings to keep the flow smooth /lili Keep the reception area spotless and inviting /lili Assist guests with requests, ensuring they’re guided to the right team or area /lili Communicate effectively during shift handovers to maintain a seamless operation /li /ul pb What We Look For /b /pp Our ideal candidate embodies our values and brings: /pulli A genuine love for culinary experiences a passion for Japanese cuisine /lili Proven experience as a host/hostess in a luxury high-volume restaurant /lili An approachable and motivational presence and communication style /lili Adept at handling reservations, guest inquiries, and managing peak service times with ease /li /ul pb Benefits /b /pp As part of our team, you’ll enjoy: /pulli World-Class training, designed to inspire and educate /lili Global opportunities, experience hospitality around the globe with our five incredible brands /lili Family Meals are shared daily /lili Rewards Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition /lili Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! /li /ul pb Our Commitment to Inclusivity /b /pp We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. /p