Department: Sales
Location: Madrid
Contract type: Permanent
PurposeThe Account Manager's role is to increase sales and margins by attracting new customers and by expanding Medline's Patient Care product and service offering to existing customers.
How can you help us?
Designs and executes an account plan to build new and grow existing business
Creates and maximises customer value and loyalty, resulting in long‐term relationships
Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction
Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions
Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process
Works according to the Challenger Sales methodology
Launches new products and solutions to customers
Takes active involvement in the complaint process for his/her own customers
Provides sales forecasts and updates them regularly
Maintains and uses CRM data to improve (his/her own) performance
Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions
Organises symposia, conferences and regional exhibitions to promote products (both online and offline)
Are you our match
Successfully completed higher education or relevant work experience in business and/or healthcare
Healthcare industry experience and knowledge of hospital decision‐making processes are advantageous
Minimum 5 years of experience in sales
Able to quickly build relationships with key people internally and externally
Strong drive for results
Well‐organised and structured
Ability to achieve results in a fast‐paced, changing, highly demanding environment
Solid analytical skills
Strong communication and influencing skills
Fluent in English and native Spanish speaker
We have everything covered
Company pension plan - We increase our contributions to your pension plan throughout your employment because setting you up for a successful retirement is important to us
Life insurance and medical insurance
Company car
Comprehensive induction by experienced colleagues - An individually tailored onboarding plan and fixed contacts so you can be off to a great start
Modern Workplace - Environment with restaurant services, gym, bank, post office and transport
Employee Assistance Programme – So that your mental well-being is taken care of
A range of training opportunities - We actively support you in your development
At Medline Iberia, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic
Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.
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