* Fluency in Spanish and English - Location: Barcelona.
* Leading business school in the sector located in Barcelona.
Leading business school in the sector located in Barcelona.
1. Leadership
* Accountable for the derivation and delivery of Barcelona's annual operations plan, ensuring that this is effectively communicated to all Departments.
* Attract, recruit, develop and lead a high‑performing team, ensuring effective division of work and adherence to local labour laws.
* Foster a collaborative and inclusive work environment, maintaining strong communication and teamwork among staff.
* Collaborate with the local and global stakeholders to balance student support and academic integrity.
* Collaboration with the Global Support Office, and other functions to support projects on an ad hoc basis throughout the year.
* Represent and promote the centre mission and values to students and stakeholders.
* Build strong internal and external relationships to enhance visibility and brand.
* Foster robust relationships with local partner institutions.
2. Program Management
* Provide direction on all aspects of study abroad programs, including academics, housing, student services, and health and safety.
* Develop program calendars and ensure that the program's online database is maintained.
* Collaborate with other centers and departments to share best practices and ensure consistency across programs.
* Analyze program performance data to make informed decisions for continuous improvement.
3. Student Services
* Ensure that student experiences are enriching, culturally immersive, and aligned with academic goals.
* Handle escalated student issues, including disciplinary actions and health and safety emergencies.
* Monitor student feedback and implement changes to maintain or improve satisfaction scores.
* Developing, implementing and participating in the on‑call rotation of the emergency phone service.
4. Academic Institution Relations
* Cultivate relationships with universities in collaboration with the Academic Team, and contribute to the development of marketing strategies to increase enrollment.
* Assist where necessary in liaison with each local academic institution, managing course registration and monitoring students' academic progress. Participation in the selection of local academic partnerships and provide leadership of the SoR assessment measures.
* Report updates and changes from local institutions to the Global Support Office and collaborate on program improvements.
* Host U.S. university visitors for recruitment and program visibility efforts.
* Involved and advising on new innovative program design.
5. Financial Management
* Develop and manage the center's budget, ensuring cost control in collaboration with the Home Office, and ensuring resourceful spending practices.
* Oversee all financial operations, including accounting, vendor contracts, and payroll.
* Communicate financial needs and updates to the central finance department.
* Represent the center during all financial audits.
6. Communication
* Regularly communicate with the Global Support Office on all aspects of Barcelona's operations.
* Document and report student concerns and issues promptly.
* Partner with the Marketing Department by communicating the center's offerings and participating in the recruitment of students.
Permanent contract. Attractive salary package: Fixed + Variable. Offices in Barcelona.
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