Smartcat is building the future of work, where human expertise meets digital teammates to drive productivity gains for the world's leading enterprises.
We're on the frontier of an entirely new category: Agentic AI.
We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents.
These AI agents aren't generic copilots.
They're fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat.
As a Series C company with strong year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us.What You'll Be DoingLeading Technical Discovery — Partner with Account Executives to uncover customer goals, workflows, and pain points.
Conduct deep-dive discovery sessions to identify opportunities for Smartcat to deliver measurable value and align with business goals.Collaborating with Account Executives and Customer AI Engineers — Act as the technical counterpart during the sales cycle, aligning business outcomes with technical feasibility.
Support CAEs in ensuring seamless transitions from presales to deployment, setting customers up for long-term adoption and satisfaction.Owning the Presales process — Lead product demonstrations, proof-of-concepts, and solution presentations for prospective clients.
Showcase Smartcat's capabilities through tailored demos that address specific customer pain points and ROI goals to deliver the Technical Win.Solutioning and Requirements Gathering — Translate business needs into clear technical architectures and workflow maps.
Define solution scope, integration requirements, and success criteria to ensure smooth implementation and customer alignment.Security Questionnaires and RFP Responses — Collaborate with Legal, Security, and Product teams to complete technical due diligence, including RFPs, RFIs, and security questionnaires.
Communicate Smartcat's security posture to enterprise prospects.CRM Management — Maintain accurate records of all technical presales activities within CRM systems, ensuring visibility into deal stage, opportunity tracking, and post-sale follow-up.Representing Smartcat at Customer and Industry Events — Serve as a Smartcat technical expert at conferences, webinars, and customer onsite visits.
Present platform capabilities, lead live demonstrations, and share success stories that showcase Smartcat's innovation in AI-driven content workflows while strengthening customer confidence and deepening strategic partnerships.Bug Triaging and Platform Improvement Requests — Serve as the technical bridge between customers and the Product team.
Collect feedback, identify product gaps, and advocate for enhancements that improve customer experience and expand Smartcat's capabilities.Technical Documentation — Create, organize, and maintain detailed technical documentation to ensure clarity, consistency, and scalability across Smartcat.Develop Deep Platform Expertise — Become a subject-matter expert on the Smartcat platform.
Master its core value proposition, integrations, AI capabilities, and end-to-end workflows.
Continuously expand your technical knowledge to advise customers on best practices, innovative use cases, and optimal solution design.
Act as a trusted advisor internally and externally, helping teams and clients unlock the full potential of Smartcat's technology.What We're Looking ForBS/MS in engineering, analytics, or a related discipline, with 5-10 years of experience in analytical sales or client-facing technical roles such as Solutions Engineering, Sales Engineering, Value Engineering, Management Consulting, or similar professional services.Proven ability to understand, design, and troubleshoot complex implementations; familiarity with RESTful APIs (JSON), data migration, and configuring complex software integrations.A strong interest or working knowledge of AI technologies, including LLMs, prompt engineering, and agents/skills.Deep experience in technical presales, ideally in AI SaaS or enterprise environments, with a background in enterprise sales and change management.Excellent communication and presentation skills, with demonstrated ability to explain complex CAT or Generative AI concepts to technical and business stakeholders, including C-level audiences.Hands-on experience with enterprise CMS, PIM or ERP Solutions (AEM, Drupal, Sitecore, etc.)Track record of building and maintaining strong client relationships, providing post-sale support, and driving long-term adoption and satisfaction.Entrepreneurial spirit, intellectual curiosity, critical thinking skills, strong problem-solving and influencing skills, and a collaborative attitude.Willingness to travel up to 25% to support client engagements and sales activities.Why joining Smartcat might be your best move so farFully remote team — We are a global team of 200+ enthusiastic people across 30+ countries.
We have been fully remote since ****.Innovating a $100 Billion industry — Smartcat's approach towards multilingual content taps into a large market.
Our platform enables enterprise end users to use AI-powered SaaS for high-quality results at lower costs.High impact role enabling innovation and inclusion — You will help transform how a integral language industry operates while improving how people work and share knowledge globally.Join the rocketship to scale-up 10x and beyond — We are growing rapidly and aiming for substantial ARR and valuation milestones as we scale.Smartcat Culture: Diversity and High Performance — We are committed to an inclusive environment with clear, honest communication and a steadfast stance against discrimination and harassment.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesTranslation and LocalizationReferrals increase your chances of interviewing at Smartcat.
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