Software Engineering Delivery Manager
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together. We are seeking an experienced Software Engineering Delivery Manager to join our IT Service Management engineering team. In your role you will be key role into shaping the our ServiceNow Platform projects and our business as usual (BAU) streams and local development team.
YOUR CHALLENGE
Projects and Business as Usual (BAU) delivery oversight
Local Development Team Coordination
Stakeholder Management
Quality Assurance
Risk and Resource Management
YOUR PROFILE
Analytical skills: have strong analytical skills to evaluate complex problems and develop effective solutions
Customer service: have a customer-centric mindset and be committed to providing excellent customer service
Skills in persuading and influencing others to achieve desired outcomes and align with team and organizational goals
Negotiation: Ability to negotiate effectively to reach mutually beneficial solutions and agreement
Cultural Sensitivity: Awareness and respect for diverse backgrounds and perspectives, promoting an inclusive workplace
Bachelor's degree in computer science, Information Technology, or a related field
Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow) and IT infrastructure
Experience of at least 3 years as Scrum Master or in an equivalent role
Experience of at least 5 years as Software Engineer (ServiceNow Engineer is a strong plus)
Fluent written and spoken English
We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.
ITIL, scrum, ITSM
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