Nova Metro is expanding! We are looking for experienced Account Managers with a proven track record of success in the telecom sector to join our dynamic team. In this role, you will be responsible for managing relationships with partners and carriers on both buying and selling services. We are growing our team and have open positions in both Voice and Messaging business units. brAbout Us brWe are a group of companies specialising in telecom software development and operating as a niche international telecom provider. We deliver Voice and Messaging transit services to B2 B clients around the world: including carriers, aggregators, and enterprise partners. brKey Responsibilities brManaging relationships with existing partners, identifying their needs and selling SMS or Voice routes brCoordinating SMS or Voice traffic exchange with partners and internal teams brBuilding and maintaining strong, long-term partnerships, enhancing loyalty to the company brOverseeing the entire sales process: from routing and pricing to monitoring SMS or Voice route quality brAttending international conferences to foster and grow partnerships brImplementing partner development strategies based on current market data brSharing information with colleagues to achieve the company's business goals brPreparing performance reports on partner relationships brKeeping CRM records for assigned partners up to date brCollaborating with other departments to address legal, financial, and technical partner issues brSupporting new accounts in cooperation with BDM (Business Development Department team) brParticipating in additional company projects What We're Looking For brProven experience working with major telecom operators or players in the SMS/Voice domain brIn-depth knowledge of the telecom services market, especially SMS/Voice brExpertise with various sales techniques brStrong PC and office software skills brTeamwork skills and flexibility in approach brExcellent communication and negotiation abilities brStrong time management and self-organisation skills brProficiency in English brKnowledge of other foreign languages will be a plus What We Offer brRemote work format: we have globally distributed team brA personal mentor to guide you through onboarding brA team of professional and supportive colleagues: on average team members stay with us 6+ years brOpportunities for training and professional growth: we attend industry conferences and continuously improve our knowledge brRegular team-building offsite events (twice a year or more) brPerks: company-sponsored language courses, access to mental health support, holiday gifts, and more Please include a cover letter, explaining why you believe you're a good fit for the role and what aspects of the position caught your interest.