Job Description
Our client is a leading innovative network intelligence and security solutions company for service providers worldwide. Their solutions are deployed globally for network and application analytics, traffic control and shaping, network-based security services by over mobile, fixed and cloud service providers and over enterprises.
What we’re looking for
The Professional Services engineer has a crucial role to the success of the company. Reporting to the Regional Delivery Manager he will work closely with customers, peers, Product Management, Pre-sales, solution architecture and R&D.
What you’ll do
* Responsible for deploying products at our customers
* Responsible for execution of proof of concepts, trials and demos
* Deliver on-site technical training to partners and customers
* Perform installations and upgrades, as well as Interoperability Testing (IoT)
* Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
* Stage systems offered to customers in the lab to verify the required functionality
* Serve as technical leader in front of customers and partners
What you should have
* At least a Bachelor degree in computer science or equivalent area of engineering study
* 3+ years as a Professional Services Engineer in telecommunications or network security companies
* Expert administration and strong hands-on experience in Linux
* Experience in configuration and troubleshooting of Routers and Switches
* Experience in virtualization platforms (e.g. VMware, KVM and Openstack)
* Possess solid technical telecommunications skills and in TCP / IP
* Hands-on experience working with Servers from HP, Lenovo or Dell
* Strong technical troubleshooting capabilities
* Strong written and verbal communication skills
* Service oriented
* Strong interpersonal skills
* Self-learner
* Ability to work non regular hours
Advantage
* CCNA certified
* GSM, LTE and 3GPP cellular networks knowledge
* Experience providing service to CSPs (Communications Service Providers)
* Linux Bash and other scripting tools (e.g. Perl)
* Experience in network design
* Familiarity with SQL and DBMS (Sybase, Oracle, MS SQL)
* Familiarity with storage solutions (NetApp, EMC) and technologies (SAN, NAS)
* Understanding of network authentication protocols (Diameter, Radius, Tacacs, etc.)
* Experiences in network security including firewalls, VPNs, IPS / IDS and DPI
* Experience in network management tools (e.g. HP OpenView, Cacti)
* Knowledge in NFV – A meaningful advantage
Travel
Should be able to travel up to 40% of the time
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