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Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with over 20 years of experience in applying technology to marketing and providing a unique customer relationship focus on innovation. We are looking for a Salesforce Architect.
Duties and Responsibilities:
* Shape relevant data architecture roadmaps that identify scope, prioritization, and delivery timelines, as well as address technical debt.
* Produce architectural solutions that include technology and services, ensuring they consider security and software license management requirements, high-level architecture and technical designs aligned with enterprise standards, covering product, integration, and all relevant architecture domains to meet acceptance criteria.
* Review and ensure the quality of delivered solutions to meet business needs and align with the strategic vision.
* Identify opportunities for product innovation and propose designs to advance them; drive product-level innovation for quick wins and business benefits aligned with the product roadmap.
* Support integration and functional testing to ensure compliance with acceptance and readiness criteria, addressing risks, licenses, and security issues. Ensure service design outcomes meet quality standards and client delivery expectations.
* Contribute as a leader to Omega's communities of practice by providing thought leadership, training, and mentoring to develop business, technical, and product architecture capabilities.
Experience and Skills:
* At least 4 years of experience as a Salesforce Technical Lead or similar role.
* Strong foundation in platform functionality, development, organization, time management, conflict and priority management, and methodologies.
* Solid experience as a solutions architect, contributing to strategies, roadmaps, and delivery plans, enabling innovation in large-scale projects.
* Experience working throughout the project lifecycle with collaborators, vendors, or third parties.
* Ability to understand vendor proposals and advocate for cost-effective solutions.
* Proficiency in English.
* Extensive experience in gathering and interpreting business information and client processes.
* Proficiency with core technologies related to the applications to be implemented.
* Ability to collaborate across business and technology teams to improve services and customer experience.
What We Offer:
* Permanent contract with flexible schedule.
* Support for work-life balance.
* Certifications plan for skill improvement.
* Home office support.
* Flexible benefits (public transport, meal tickets, etc.).
* Health insurance.
* Opportunities for professional growth and development.
About Us:
Omega CRM, a Merkle Company, is a global digital leader in accelerating business experience through customer-centric solutions, technology, and data, enhanced by AI. As part of the dentsu group, we offer end-to-end solutions across media, creativity, content, technology, and strategy, serving key industries such as retail, healthcare, pharma, real estate, education, and non-profit. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized Salesforce ecosystem leader in Spain. We are committed to growth through people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We believe in growing #Together.
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