IT Support Technician – Madrid, Spain
Join to apply for the IT Support Technician role at Legends Global (Europe).
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.
We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.
Join an inclusive, forward‑thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
Responsibilities
* Operate and maintain the country‑specific computer hardware and access to global systems and networks to ensure effective IT functionality.
* Provide IT support for end users in Madrid and other mainland Europe locations.
* Assist the IT staff in the other European venues as necessary.
* Ensure that the IT requirements of the events in the venue are met.
* Provide event support as required.
* Assist with the development and implementation of IT policies and procedures.
* Day‑to‑day administration of network hardware, software, infrastructure and end users.
* Assist with IT network and systems issues.
* Provide remote monitoring and on‑site system support.
* Support the EPOS, ticketing and telephone system applications across the estate.
* Monitor IT security and support administrative functions.
* Support several IT projects, upgrade and change programme.
* Manage spam/anti‑virus systems.
* Carry out other duties as required.
Qualifications and Experience
* Analytical and organisational skills.
* At least 3 years’ IT experience, preferably within a commercial environment.
* Good working knowledge of Microsoft Desktop OS, Microsoft 365 applications, MS Teams and SharePoint.
* Working knowledge of Wi‑Fi in a commercial environment.
* Experience with network configuration, VLANs, etc.
* Experience with network security.
* Advanced computer literacy.
* Excellent communication and interpersonal skills.
* Fluent in both English and Spanish.
Benefits
* Childcare vouchers.
* Comprehensive health insurance with Sanitas.
* Company support for sporting activities.
* Pension scheme with Generali.
* Flexible hybrid work setting – up to 52 days a year working from home.
* Pluxee restaurant card.
We are committed to active inclusion, diversity, and equal opportunities. We welcome discussions about flexible working arrangements and will make reasonable adjustments at any stage of the recruitment process.
If you are interested in applying, we encourage you to submit your application as soon as possible. Applications will be reviewed on a rolling basis and may close before the advertised closing date.
Seniority level: Associate • Employment type: Full‑time • Job function: Information Technology • Industries: Entertainment Providers and Spectator Sports.
#J-18808-Ljbffr