Keyholder/sales associate

The Sales Associate/Keyholder is responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates/Keyholders must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.

*This is for our Pop Up Veronica Beard shop opening in mid July-early Fall. There is a possibility to go full time permanent after the summer. Hours are 10am-11pm.*

Responsibilities:
SALES GENERATION:
Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
Greets and offers all customers exceptional service
Reacts and follows through to customers’ needs
Achieves selling standards and goals on a consistent basis
Provided merchandise information and current fashion tips to increase sales and customer satisfaction
Represents the fashion and style of Veronica Beard
Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis

MERCHANDISING/HOUSEKEEPING:
Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
Returns merchandise from fitting room to selling floor
Assists in maintaining cleanliness of store and backroom
Process merchandise shipments, as needed
Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times

MISCELLANEOUS:
Understands and follows all company policies and procedures
Adheres to company guidelines of dependability, including attendance and requirements
Attends Store Meetings
Performs other duties as assigned by store management

OTHER SKILLS and ABILITIES:
Strong verbal and communication skills.
Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures

PHYSICAL DEMANDS:
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
Reaching above or below shoulder level

FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Comfortable with being on camera for social media purposes (both stills and video)

WORK ENVIRONMENT:
Maintains a friendly, positive and professional behavior/conduct at all times
Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals

Requirements:
Minimum of 2 years retail service and selling experience
Ability to work flexible schedule including nights and weekends
High School education or equivalent
Basic math skills for purchase, payment transactions and bank deposits

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.