Description:
Portuguese-Speaking Customer Service Agent
Málaga, Spain
Salary: €1,583.33 gross/month
Temporary (6 months) + possible extension
Weekly Hours: 39 hours/week
Job Duties
* Receive inbound calls and provide customer service in Portuguese and Spanish.
* Handle sales and reservations for a major hotel chain.
* Focus on closing bookings, so sales experience and a commercial background are highly desirable.
* Assist with general inquiries, complaints, or service requests.
Requirements
* Languages:
o Portuguese (Native or Fluent)
o Spanish (Fluent)
o English (Minimum level B2)
* Experience:
o At least 1 year in the tourism sector
o Sales/commercial experience preferred
* Availability:
o Must be able to work Monday to Sunday, including alternate weekends
o Shifts between 10:00 a.m. and 11:00 p.m.
* Training:
o In-person, from August 25 to September 5, 2025